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lighthouse for the blind jobs

Alternate Media Specialist


POSITION: Alternate Media Specialist

REPORTS TO: Director of the Media and Accessible Design Lab

STATUS: Non-Exempt

Primarily responsible for producing Braille, tactile graphics and maps, 3D printed objects, and other Alternate Formats, and supporting day-to-day operation of the Media and Accessible Design Lab (MAD Lab) department on an as-needed basis.

By providing individuals who are unable to read conventional print with access to the printed word, the MAD Lab supports the rights of individuals to accessible information. While Braille and audio production remain cornerstones of the operation, our goal extends to any visually conveyed information, including tactile and 3D printing. Innovative multi-modal approaches that encompass sense of touch, hearing and new technologies enable people who are blind or low vision and of varying abilities to enjoy full, independent lives. We design with these principles in mind. Talent and technology allow us to deliver quality product at competitive prices on deadline.

The essential components of the MAD Lab are:

Alternate Formats – Braille translation; Audio recording; Large Print.

Tactile maps and graphics.

3D printing of accessible STEM materials and other items to increase accessibility.

Accessibility Consultation – Typically businesses, government agencies, museums, exhibitors and designers with a focus on making their information and interpretive exhibits accessible.

Signage checking for ADA/CBC compliance.


Education or equivalent: A bachelor’s degree in a related field, or an equivalent combination of training and experience that could likely provide the desired knowledge and abilities to perform the duties of the position.

Experience in work that parallels the needs of the department, as detailed below:

  • Some knowledge of Adobe Illustrator and Acrobat Pro would be useful
  • Proficient in MS Office suite of software (Word, Excel, Outlook, PowerPoint, etc.)
  • Experience using Braille translation software preferred
  • Braille literacy preferred (Unified English Braille)
  • Fluent in Spanish a plus
  • Experience recording/editing digital audio and/or video preferred
  • Working knowledge of 2010 ADA Standards and 2013 CBC Title 24 preferred
  • Familiarity with and understanding of the Americans with Disabilities Act (ADA) preferred
  • Knowledge of current trends and developments in access technology preferred
  • Experience/interest in 3D printing preferred

Other: This position requires strong organizational and communication skills; flexibility and ability to work collaboratively; capacity to handle multiple projects simultaneously. Strong interpersonal skills to relate to staff, board members, volunteers, blind and visually-impaired clients, and persons in the community with varied backgrounds and viewpoints.


Able to sit at a desk and perform computer-intensive work for long periods of time; operate standard office equipment; move 20lbs independently.


  • ADA/CBC signage compliance review (entails working with calipers, spreadsheets, attention to detail)
  • Produce information in Braille and other alternative formats.
  • Design and/or print 3D objects
  • Work independently to fulfill requests from individuals, non-profits, government organizations and businesses for alternative format projects.
  • Maintain Agency’s HIPAA compliance standards when handling, discussing or producing accessible Personal Health Information for clients.
  • Working knowledge of 2010 ADA standards, and 2013/2016 CBC title 24.
  • Other duties as assigned

Equal opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation. We have an “employment at will” policy.

Please submit your cover letter and / or résumé as Word attachments (no .PDF please), only to hr@lighthouse-sf.org; include the job title in the subject line. We will not consider videos or hyperlinks to online profiles at this time. Due to time constraints we may not be able to respond to everyone who expresses interest; thank you.

Rehabilitation Services Associate


POSITION:           Rehabilitation Services Associate 

REPORTS TO:     Director of Rehabilitation Services

STATUS:             Non-exempt


The Rehabilitation Services Associate (RSA) reports to the Director of Rehabilitation Services and provides administrative and accessibility support to LightHouse rehabilitation training service staff (including blind, deaf and deaf-blind; full and part-time staff) and supports program needs. The primary purpose of this position is to ensure Rehabilitation Services staff are provided with efficient, accurate and student-processing support. The RSA skills are imperative to ensure that the rehabilitation teaching staff can provide smooth and effective training to students in all locations. The RSA is a valued team member where thoughtful problem-solving and mutual support is integral.

Effective and professional interpersonal communication skills to support staff and students via email, phone and in-person is paramount, as is the ability to work and collaborate with colleagues to facilitate and prioritize the flow/process of all administrative support needed for teaching success. Multitasking, follow through and flexibility are essential. Strong ability to work within a database system and solid understanding of the importance of data integrity is critical. The RSA must be able to handle all aspects of office work: problem-solving, setting clear timelines, adhering to deadlines, and demonstrating detail and accuracy in all aspects of data entry and grant reporting, using a database system.

Finally, the RSA will provide visual support for staff to remove inaccessible barriers, report writing and communication with students for scheduling appointments, and securing all details associated with the LightHouse Student Residence.

The work area of the RSA is located in an open work environment, thus ability to work in respectful low-noise areas, including working around guide dogs, is essential. The RSA must be flexible to travel to satellite locations including Berkeley, San Rafael, Fairfield or Napa as needed by the program. Travel may occasionally include an overnight stay or late evening work depending on the program needs.


Education or equivalent: Bachelor’s Degree with concentrations in English, liberal arts or communications a plus.

Experience: Two years’ experience in administrative support or related field; a background in non-profits desirable.


  • Excellent verbal and written communication skills, flexible, detail-oriented.
  • Ability to manage multiple projects with precision and a high degree of organization.
  • Must have strong interpersonal skills, patience and ability to relate to a diverse staff and student population.
  • Strong skills in Microsoft Office Suite. Advanced use of Excel is essential.
  • Strong ability to work within a database system. (Salesforce is used at the LightHouse.)
  • Strong familiarity with social media a plus.
  • Must have valid California Driver License and be willing to drive.
  • Must have a desire to work with colleagues and find pleasure and purpose in what you do, as we strive to be mentors to the students we teach.


Must be able to: Carry or transport 20lbs; sit at a desk and perform computer-intensive work for long periods of time; operate standard office equipment; travel independently.


  • Data entry of vendor authorizations and associated student medical and non-medical files (Department of Rehabilitation, Regional Center, Veterans Administration) and timely communication to staff regarding assignments.
  • Maintaining timely correspondence with the Department of Rehabilitation, Regional Center, Veterans Administration and other entities requesting training services.
  • Ensuring complete student files, both electronic and hard copy files.
  • Assisting with student and grant billing, staff reimbursement and record management of purchases of goods and services. Facilitating purchase authorizations, billing forms, etc.
  • Understanding and fully utilizing Salesforce database, including entering authorizations and generating data reports.
  • Work collaboratively with Database Administrator and internal Finance staff to ensure all monthly and quarterly reports are produced efficiently and with accuracy.
  • Prepare and proof documents and correspondence as requested.
  • Develop and maintain mailing lists for vendors and outreach to service providers, and others.
  • Assist service providers in maintaining grant records and other responsibilities.
  • Assist with monthly client billing.
  • Reading and clerical support for blind/low vision staff and students (completion of inaccessible documents such as timesheets, purchase orders, receipt backups and other access issues).
  • Ability to guide and work with volunteers and interns within the department.
  • Producing information in Braille (LightHouse will provide training) for the department.
  • Punctual attendance at staff meetings and trainings.
  • Maintaining client confidentiality internally and externally.
  • Providing back-up reception and visitor check-in for the LightHouse as needed.
  • Provide driver support for Rehabilitation Services.
  • Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.




LightHouse for the Blind and Visually Impaired is an equal opportunity employer to all.  We strive to maintain a scent-free environment and a drug-free workplace. We also operate under a mutual “employment at will” policy.


Please submit a cover letter and résumé as Word attachments (no .PDFs please), to hr@lighthouse-sf.org, including the job title in the subject line. We will not consider videos or hyperlinks to online profiles. Due to time constraints we will only respond to complete submissions in which there is serious interest; thanks for your understanding.

Career Opportunities

Since 1902, the San Francisco-based LightHouse has continually searched for mission-driven, compassionate, creative and enthusiastic individuals to join our world-class staff in various California locations. If we’ve just described you, consider joining us in promoting the independence, equality and self-reliance of people who are blind or visually impaired.

We need a variety of skills, perspectives and schedules to complement a wide array of opportunities. The LightHouse not only provides blindness skills training and relevant services, but also access to employment, education, government, information, recreation, transportation and the environment. In support of these initiatives, there are often openings for diverse and interactive candidates. Please check this page often and feel free to share posts with others who may be interested.

Submitting an Application

For ease of accessibility, kindly submit your cover letter and résumé as Word attachments (no .PDFs please) to hr@lighthouse-sf.org, using the job title as your subject line. We will not consider videos or hyperlinks to online profiles in lieu of the requested format. Due to time constraints we apologize for being unable to acknowledge all interest that may be shown in each position. No third-party solicitations, please. We sincerely appreciate your thoughtful consideration during this process.

Positions Available

Temporary Positions

LightHouse for the Blind and Visually Impaired is an equal opportunity employer to all. Qualified applicants are considered regardless of age, race, color, creed, national origin, ancestry, marital status, pregnancy, disability, medical condition, genetic information, gender identity, sex, sexual orientation, religion, military veteran status, political affiliation or any other factor unrelated to the job. We strive to maintain a scent-free environment and a drug-free workplace. We also operate under a mutual “employment at will” policy effective from date of hire.