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career opportunities

Chief of Staff

POSITION:                                        Chief of Staff

REPORTS TO:                                 Chief Executive Officer

STATUS:                                            Exempt

JOB CLASSIFICATION:                 Director III

WORK ARRANGEMENT:               In Person, at San Francisco Headquarter

SALARY RANGE:                            $127,500-$170,000

APPLICATION DEADLINE:          Open Until Filled

 

GENERAL DESCRIPTION

The Chief of Staff (COS) role is a key leadership position providing vision, coordination, collaboration, and project management.  This is a highly strategic and facilitative role that requires a combination of focus, flexibility, and interpersonal savviness. The role requires a highly resourceful individual with strong emotional intelligence, motivation, and analytical skills. 

The Chief of Staff is a full-time position that supports the C-Suite and Executive Leadership Team. The Chief of Staff will be responsible for maintaining the company calendar, board room scheduling, managing meetings for the Executive Leadership Team (ELT), Board and Board Committee, taking minutes, ordering office supplies, project management, and managing other all staff/agency meetings. This position will directly supervise all Administrative staff of the agency.  The Chief of Staff primary duties make time, information, and decision-making more effective.

QUALIFICATIONS

  • 3+ years equivalent experience
  • Master’s degree or equivalent experience in business administration and/or project management is a plus
  • Ability to get things done: Great chiefs of staff are results-driven and meet adversity with tenacity. They are master organizers and project planners who consistently look ahead and anticipate needs before they arise.
  • Strategic mindset: Chiefs of staff must be natural problem solvers who are analytical and structured in their thinking. They create order out of chaos by identifying systems and processes in need of adjustment. They deeply understand business operations and can synthesize information to recommend a plan of action.
  • Emotional intelligence: Chiefs of staff should be both highly self-aware and perceptive toward the CEO and other key relationships. They should serve as connectors who are aware of every key project and can connect the dots across the company. Successful chiefs of staff are positive, empathetic, flexible, and curious. Most importantly, they are respected by their colleagues.
  • Loyal and selfless: Leaders must be able to implicitly trust their chiefs of staff, and loyal chiefs of staff are constantly looking for ways to offer support. They must be confident enough to be candid when needed, while also humble enough to work behind the scenes.
  • Highly developed communications skills (written/verbal).
  • A balanced approach towards results and good process.
  • Interpersonal savvy and organizational agility; ability to influence up, down, and across.
  • Ability to effectively manage multiple projects, deadlines, information streams, and departments.
  • Unquestionable ethics and integrity.
  • Ability to successfully navigate within varying degrees of ambiguity in a fast-paced environment.
  • Interested in and effective at problem-solving.
  • Strategic view, ability to connect the departments within the organization.
  • Ability to take on additional responsibilities as needed.

PHYSICAL REQUIREMENTS

  • Ability to sit at a desk and perform computer-intensive work for long periods of time; operate standard office equipment and lift to 20pds.

JOB RESPONSIBILITIES

  • Provide “big picture” strategic support to the Executive Leadership Team (ELT), including the C-Suite:
  1. Help drive internal and external understanding of the mission, vision and priorities of the agency ensuring alignment with the strategic plan.
  2. Prepare for, facilitate, and follow up from “critical path” meetings (e.g., of the executive leadership team or with partners, funders, government officials, community organizations, etc.)
  3. Proactively elevate and surface issues that could impact the successful execution of the organization’s commitments, goals, or image.
  4. Support the C-Suite in preparing communications, public presentations, or correspondence.
  5. Provide research, analysis, and recommendations to support the C-Suite’s objectives, decision-making, and improvements.
  6. Coordinate annual work-planning (in collaboration with finance) and performance management processes.
  7. Provide an organizational strategy lens to the ELT and shared systems/practices.
  • Harness the staff towards effectively meeting LightHouse’s mission and priorities:
  1. Enable information flow throughout the organization, particularly to and from the C-Suite.
  2. Coordinate projects or commitments involving multiple teams, ensuring alignment, communication, and leveraging of resources.
  3. Efficiently track implementation of priorities and projects.
  4. Enable listening, learning, and decision-making by the CEO and other senior managers.
  5. Work with staff to align their actions and communications in support of agreed upon goals.
  6. Anticipate and remove barriers.
  7. Help ensure that individuals connect their roles to the bigger organizational strategy.
  • Manage, support, and facilitate systems-related projects as assigned by the C-Suite team:
  1. When necessary to provide additional capacity to the CEO and staff, take on complex program design, policy work, special events, or strategic communications.
  2. Attend meetings, capture major takeaways, and work with the CEO and staff to ensure follow up. Monitor progress/achievement of next steps.
  3. Monitor and support projects that require CEO’s awareness and involvement.
  4. Be prepared to apprise the CEO of project status and variations from schedule or scope.
  • Provide high-level administrative support to the Board of Directors:
  1. Work closely with the CEO to prepare for and follow up from meetings of the Board of Directors and Board committees and special projects.
  2. Help ensure that individual members of the Board are informed and engaged to their full potential.
  3. Administrative liaison to Board of Directors and Board Committees.
  • Supervise all Administrative staff in the organization:
  1. Supervise and provide performance management to all administrative staff, including reception.
  2. Cross train all administrative staff on systems, processes and procedures for to support admin functions including incoming and outgoing mail, cash logs, office supply ordering, procurement, scheduling and taking meeting minutes.
  3. Leverage administrative team to support organizational vision, goals, and priorities.

WORKING CONDITIONS

LightHouse is an equal opportunity employer.  LightHouse policy and the law prohibit discrimination and harassment based on an individual’s race, ancestry, religion or religious creed (including religious dress and grooming practices), color, age (40 and over), sex, gender, sexual orientation, gender identity or expression, genetic information, national origin (including language use restrictions), marital status, medical condition (including cancer and genetic characteristics), physical or mental disability (including HIV and AIDS), military or veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, denial of Family and Medical Care leave, height and weight, or any other classification protected by federal, state, or local laws, regulations, or ordinances.  Our policy and the law prohibit co-workers, third parties, supervisors, and managers from engaging in such conduct.

LightHouse personnel are employed on an at-will basis.  Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice at any time by the employee or the Agency.

We strive to maintain a scent-free environment and a drug-free workplace.  Employees are expected to behave in accordance with these objectives.

All employees at LightHouse are hired for an indefinite and unspecified duration and consequently, no employee is guaranteed employment for a specified length of time. Employment is at the mutual consent of the employee and LightHouse. Accordingly, either the employee or LightHouse can terminate the employment relationship at any time, with or without cause (“employment at will”).

TO APPLY

Please submit a cover letter and résumé as Word attachments (no. PDFs please), to HR@lighthouse-sf.org, including the job title in the subject line. We will not consider videos or hyperlinks to online profiles. Due to time constraints, we will only respond to complete submissions in which there is serious interest, thanks for your understanding.

Blind/visually impaired strongly encouraged to apply.

Assistant Facilities Manager

POSITION:                            Assistant Facilities Manager

REPORTS TO:                     Associate Director of Facilities

STATUS:                               Non- Exempt

Application Deadline:        Open until filled

JOB PURPOSE:

LightHouse for the Blind and Visually Impaired, headquartered in downtown San Francisco, is looking for a full time Assistant Facilities Manager to fill a valued role in our growing organization in San Francisco, CA.

Under the Assistant Director of Facilities supervision, the Assistant Facilities Manager oversees the operations of staff and custodial coordination’s on floors 1-11 of the 1155 LightHouse Building, as well as the common building areas that include the main lobby and garage. In addition, this position provides support to the Facilities and Events departments. Under direct supervision of the Assistant Director, the Assistant Facilities Manager will assist with overseeing all needed onsite coordination and facilities related requests. This position will assist with the set up and break down and coordination of janitorial services for event spaces, work in tandem with the Director of Rehab to coordinate and schedule needed janitorial maintenance in the student residences, report safety concerns, supervise and ensure the janitorial cages and supply closet spaces are being kept maintained, cleaned and orderly; manage and coordinate special janitorial projects, (i.e., carpet cleaning and stair maintenance).

The main work site for this position is at the LightHouse Building in San Francisco. However, the Assistant Facilities Manager may collaborate on janitorial concerns and the use of satellite space for other locations as needed per Manager’s request.

Diversity and Inclusion: LightHouse intentionally and actively works to minimize barriers to employment faced by many marginalized groups. As a result, we welcome applicants from diverse backgrounds and abilities, including but not limited to applicants who possess various disabilities, racial and ethnic backgrounds, sexual orientation, gender identities, and ages. 

QUALIFICATIONS:

Education or equivalent:

A BA degree in related field preferred. Supervisor, Managerial or comparable experience required in related field.

Required Experience:

2-4 years of supervisorial experience with a preferred minimum of 5 years of hands-on janitorial experience. Knowledge of waste management requirements (landfill, compost, recycling), and custodial or grounds maintenance. Previous experience overseeing custodial work; Meeting and training staff; Maintaining a high standard of safety; cleanliness, and efficiency. Knowledge and experience as a hiring manager and compliance in the workplace. Knowledge of working within a high-rise building or managing multiple building floors; vendor management; workorder navigation and task delegation; site or building walk-throughs and assessments; event assist/ setup/breakdown; and office space restoration and reset. A demonstrated history of performing minor maintenance repairs in restrooms and buildings, i.e., replace light bulbs, correct placement of ceiling tile, replacing batteries in automatic fixtures, etc. This position must be customer service-centric with an understanding of LightHouse Mission Statements and our Core Values.

Other:

  • History of reliability and good attendance in the workplace.
  • Knowledge of basic computer and technology skills.
  • Experience with Calendaring, Microsoft Office, Word, Excel, as well other Software Applications.
  • Strong organization and prioritization/time management skills that ensure timely completion of assigned projects.
  • Positive attitude and strong work ethic.
  • Ability to work in a fast-paced environment under constantly changing priorities and demands.

PHYSICAL REQUIREMENTS:

  • Ability to lift and transport up to 30 pounds regularly, with occasional transporting up to approximately 50 pounds may be required.
  • Physical mobility and endurance to perform tasks while standing or walking for long periods of time (four hours or more).
  • Ability to safely and properly use cleaning tools, chemicals, and equipment.
  • Solid physical endurance sufficient for occasional prolonged standing, bending, stooping, and stretching.
  • Manual dexterity sufficient to manipulate equipment.
  • Ability and willingness to work with exposure to environmental conditions.

JOB RESPONSIBILITIES:

Assistant Facilities Manager duties are the following:

  • Post-COVID environment;
    • Will collaborate with Facilities to create and implement virus sanitization measures per established lighthouse protocols and CDC guidelines.
    • Training staff in anti-viral techniques and education on the Covid virus including new and developing state and local health orders.
    • Scheduling frequent and repeated touch-point cleanings.
  • Will be expected to work occasional evenings to observe and supervise evening staff. In addition, the Assistant Facilities Manager will be expected to work on occasional weekends and work overtime as needed.
  • Must be flexible and reliable.
  • Be willing to be on call for emergencies and perform janitorial duties when needed.
  • Coordinate the scheduling of any last minute, unforeseen changes in staff attendance.
  • Keep inventory and oversee the organization of janitorial supplies in cages, closets, janitorial bins, and other needed office supplies on floors 9-11.
  • Office Supply Procurement; Receive and place orders for 1155 office supplies for all departments.
  • Handle incoming and outgoing mail, excluding departmental packages.
  • Coordinate all janitorial staff work schedules including approving all vacation and sick time as well as time sheet corrections and payroll approvals on ADP for each pay period.
  • Coordinate staff one on one check-ins and team meetings.
  • Schedule quarterly trainings with supervision from the Assistant Facility Director.
  • Respond promptly and coordinate the execution of all janitorial request and work orders.
  • Remain in direct communication with the janitorial team, Management, as well as Security and Property Management through telephone calls, texts and /or email.
  • Expected to participate in all Fire, Life Safety Trainings, and act as an active member of the Fire, Life Safety Team.
  • Expected to assist in the hiring process; employee relations; documentation and disciplinary actions.
  • Assist with employee evaluations and employee KPI’s.
  • Expected to collaborate with Management on ways to implement procedures, improve janitorial operations, inventory, safety, and workflow.
  • Manage and oversee janitorial checklists as well as create, edit, and distribute any other necessary janitorial documents using basic computer programs i.e., word, excel, PowerPoint.
  • Work closely with the building engineer to perform miscellaneous building maintenance requests i.e., changing out lights, batteries, etc.
  • Perform equipment checks.
  • Remain in compliance with all safety and security policies and procedures.
  • Demonstrate a commitment to overall program excellence and professionalism and setting expectation for reporting staff to follow.
  • Must focus on customer service while communicating with staff and interacting with tenants and individuals in the building.
  • Be aware of janitorial scope of work (i.e., what is and what is not within the scope of work).
  • Work closely with Director of Programs and Rehab to coordinate guest and staff residential stays.

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WORKING CONDITIONS:

The Assistant Facilities Manager will be expected to follow directions from state, local government, and public health officials regarding the wearing of Personal Protection Equipment (PPE). As a result, this job may be required to be performed using a mask and gloves for the protection of this employee, the janitorial staff, and all Lighthouse employees. The Assistant Facilities Manager will ensure that all members of the Janitorial staff are always wearing PPE during their workday.

LightHouse is an equal opportunity employer.  LightHouse policy and the law prohibit discrimination and harassment based on an individual’s race, ancestry, religion or religious creed (including religious dress and grooming practices), color, age (40 and over), sex, gender, sexual orientation, gender identity or expression, genetic information, national origin (including language use restrictions), marital status, medical condition (including cancer and genetic characteristics), physical or mental disability (including HIV and AIDS), military or veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, denial of Family and Medical Care leave, height and weight, or any other classification protected by federal, state, or local laws, regulations, or ordinances.  Our policy and the law prohibit co-workers, third parties, supervisors, and managers from engaging in such conduct.

LightHouse personnel are employed on an at-will basis.  Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice at any time by the employee or the Agency.

We strive to maintain a scent-free environment and a drug-free workplace.  Employees are expected to behave in accordance with these objectives.

All employees at LightHouse are hired for an indefinite and unspecified duration and consequently, no employee is guaranteed employment for a specified length of time. Employment is at the mutual consent of the employee and LightHouse. Accordingly, either the employee or LightHouse can terminate the employment relationship at any time, with or without cause (“employment at will”).

How to Apply:

After reviewing the complete Job Description located at our website at: https://lighthouse-sf.org/about/careers/, please complete an application as well as a cover letter and résumé as word processing document attachments, (no PDFs please).

 

Please submit them to hr@lighthouse-sf.org. Please include the job title in the subject line. We will not consider videos or hyperlinks to online profiles. Due to time constraints, we will only respond to complete submissions. Thanks for your understanding.

Career Opportunities

Career Opportunities

Since 1902, the San Francisco-based LightHouse has continually searched for mission-driven, compassionate, creative and enthusiastic individuals to join our world-class staff in various California locations. If we’ve just described you, consider joining us in promoting the independence, equality and self-reliance of people who are blind or visually impaired.

We need a variety of skills, perspectives and schedules to complement a wide array of opportunities. The LightHouse not only provides blindness skills training and relevant services, but also access to employment, education, government, information, recreation, transportation and the environment. In support of these initiatives, there are often openings for diverse and interactive candidates. Please check this page often and feel free to share posts with others who may be interested.

Submitting an Application

  • For ease of accessibility, kindly submit your cover letter and résumé as Word attachments (no .PDFs please) and employment application (downloads in a Word document) to hr@lighthouse-sf.org, using the job title as your subject line. To fill out the application, please enable editing in the document. We will not consider videos or hyperlinks to online profiles in lieu of the requested format. Due to time constraints, we apologize for being unable to acknowledge all interest that may be shown in each position. No third-party solicitations, please. We sincerely appreciate your thoughtful consideration during this process.

Positions Available

Seasonal Camp Positions

LightHouse Board Blind Advisory Committee (Volunteer)

LightHouse Equal Opportunity Statement:

LightHouse is an equal opportunity employer. LightHouse policy and the law prohibit discrimination and harassment based on an individual’s race, ancestry, religion or religious creed (including religious dress and grooming practices), color, age (40 and over), sex, gender, sexual orientation, gender identity or expression, genetic information, national origin (including language use restrictions), marital status, medical condition (including cancer and genetic characteristics), physical or mental disability (including HIV and AIDS), military or veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, denial of Family and Medical Care leave, height and weight, or any other classification protected by federal, state, or local laws, regulations, or ordinances. Our policy and the law prohibit co-workers, third parties, supervisors, and managers from engaging in such conduct.

LightHouse personnel is employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice at any time by the employee or the Agency. We strive to maintain a scent-free environment and a drug-free workplace.