EMPLOYMENT OPPORTUNITY SAN MATEO COUNTY EVENT CENTER PARKING LOT SUPERVISOR $18-$20/per hour (Regular Part Time) April 18, 2011
PARKING LOT SUPERVISOR Part-time position approximately 24-30 hours per week
POSITION RESPONSIBILITIES: Manages operations of computer controlled parking lots, and parking enforcement functions. Writes and implements plans and schedules for events and festivals coordinated traffic control with Event Center Management. Directs, verifies, audits, deposits and reports Event Center parking revenue. Provides staff oversight and supervision, and performs administrative duties.
ESSENTIAL FUNCTIONS Provides parking staff oversight and supervision by providing oral and written communication of job assignments, monitoring job performance, motivating, training and counseling personnel, providing assistance, coaching employees, scheduling staff, evaluating parking staff , allocating resources, evaluating requirements, controlling payroll expenditures, writing and updating training manual/reference guides, interviewing applicants for parking seller and attendant positions, organizing and conducting orientation and in-house training on operational procedures, policies, customer service and computer skills, and conducting performance reviews. Manages parking related facilities by controlling parking space usage of contractual recreational vehicle campers, transient parkers, operating parking computer system, troubleshooting and making adjustments to system, directing traffic to available spaces through use of staff and monitoring operation, performing inspections, and controlling signage. Performs administrative duties by conducting surprise audits for loss control, distributing and logging change funds, verifying revenue, depositing funds, preparing reports, auditing cashier reports and tickets and make recommendations for employee shortages, writing employee memos, providing information, managing public relations and resolving customer complaints. Provides direct oversight for the parking enforcement function by supervising meter monitors, interacting with Event Center Management and with the public, applying facility parking regulations, and being familiar effective traffic management.
Requirements: • Previous managerial experience to include supervision of seasonal staff, scheduling, report writing • Cash management experience • Prior customer service experience • Prior experience in traffic and/or event management
MINIMUM QUALIFICATIONS Knowledge of: Management of staff in parking of event related industry Cash management experience Principles of Management and/or supervision. Ability to: Be bonded and pass a background check. Understand and implement company policy and procedures. Establish and maintain effective working relationships with those contacted in the course of work.
To apply Please submit a cover letter and resume: By e-mail at the address listed above. By mail: SMCEC, 2495 South Delaware Street, San Mateo, CA 94403 Attn: C. King