ELIGIBILITY SUPPORT CLERK
BI-WEEKLY SALARY RANGE: $1,545.00 – $1,827.75
APPROXIMATE MONTHLY SALARY RANGE: $3,347.50 – $3,960.13
Last Day To File (LDF):
Monday, October 12, 2009
December 4 & 5, 2009 (written)
Week of January 11, 2010
A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be filed online at www.acgov.org/employment between 12:01 a.m. and 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRES WILL BE ACCEPTED ONE DAY ONLY, MONDAY, OCTOBER 12TH, AND WILL ONLY BE ACCEPTED ONLINE. PAPER APPLICATIONS WILL NOT BE ACCEPTED. The Human Resources Office is open from 8:00 a.m. until 5:00 p.m. It is located at 1405 Lakeside Drive, Oakland, CA 94612; there are two computer kiosks, which can be used to apply online. Please check with your local public library or Employment Development Career Center for information regarding public access to computers.
QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRIGNA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY.
Eligibility Support Clerks are located exclusively in the Social Services Agency of Alameda County. Eligibility Support Clerks provide specialized clerical support services for various benefit, advocacy, and eligibility processes. The performance of their specialized support functions require extensive program knowledge and/or the ability, on an ongoing basis, to elicit information from and convey information to clientele in challenging situations. Incumbents may be assigned as waiting room receptionist, MEDS/FAIR systems operators, and to the SSI Advocacy Program or other specialized clerical support areas. All Eligibility Support Clerks are required to maintain a professional and courteous manner and to work effectively and accurately with various volumes of work under constant deadlines. Eligibility Support Clerks may work with minimal supervision and in challenging environments.
PROMOTIONAL OPPORTUNITIES: Eligibility Support Clerk may advance by competitive examination to: Eligibility Technician I – $1857.75 – Current Bi-Weekly Maximum
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