Tag Archive

wayfinding

Behind the Map: A midwesterner meets Market Street

In January, LightHouse started offering TMAP — on-demand tactile street maps — for order at our Adaptations Store (1-888-400-8933). We have been hearing some amazing stories about how our maps are being used, so we wanted to share them with our mapping community. Order yours today by calling 1-888-400-8933.

When Sheri Wells-Jensen was a child, she got one book per week. That was how it worked, for a blind kid – a braille reader – who relied on braille lending libraries. Each week, Sheri would bound out of her front door, crashing through her front yard and into the mailman’s truck, to get her hands on one new book. Now a linguistics professor at Bowling Green State University, access to language and information has become a passion of Sheri’s, as well as other cool things like aliens and ukuleles.

A portrait shot of Sheri Wells-Jensen.She also loves exploring cities. Depending on how you see it, Market Street in San Francisco can feel like a boulevard of first-world efficiency or a medieval circus. At times, it feels like both at once. This wild, eclectic fusion can be intimidating for some, but this crazy hubbub is what Sheri loves most about visiting the city by the bay. On a recent trip, we had the pleasure of printing out her first-ever TMAP.

It was right before she was taking off to catch the bus back to her hotel. The bus stop was a few blocks away and Sheri, her own most cheerful but fierce advocate, exclaimed when we told her we had a tool to help her learn the neighborhood in just a few minutes – and that it was something she could bring with her, should she get lost or just want to explore.

image 1: A TMAP of the neighborhood around 1155 Market Street, marked by large print labelsimage 2: a TMAP of the neighborhood around 1155 Market Street, marked by braille labels

“Having an accurate,accessible,hard copy map to explore saves endless frustration,” Sheri says. “It changes the rules of the game: without the map, I get directions and learn a route, hoping to fill in details later on. With the map, I learn the neighborhood and then decide how I want to get to my destination.”

Holding her TMAP in front of her, pressed against her torso as she inspected the braille labels and learned the many swerving diagonals of the area, it was impossible not to feel the infectious sense of  satisfaction that comes from unlocking so much knowledge with such ease – especially for a kid who grew up on only one book at a time.

As Sheri sees it, maps and tactile aids are a crucial tool for anyone who needs access to information. And when she wants to learn an area, she thinks it’s better than talking. “I basically have two choices,” she explains. “I can sit some poor unsuspecting fellow down and grill him relentlessly about every intersection and every street name (most of which he won’t remember) – or – with a map in my hands, I can transfer the whole picture of the area straight into my head, thereby saving time and preserving my friendships.”

You can listen to Sheri talk about braille love letters and why braille is worth fighting for in a recent episode of The World in Words on PRI, entitled “Will blind people use Braille in the future?”.

Get your TMAP today

To order a map, call our product specialists at 1-888-400-8933 and specify the street address of the map you’re interested in receiving. Within two business days we’ll ship you your map, or make it available for pick up at the Adaptations Store (1155 Market St., 10th Floor, San Francisco, CA). Each TMAP package is $19.99 per address.

What’s in the package?

  • You will receive 3 map versions printed at simple, moderate and dense map scale ratios
  • A tactile map key
  • An introductory page
  • All materials are printed on 11” X 11.5” sheets of embossed paper and include ink / large print labels in addition to braille

Click here to learn more more about TMAP.

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Behind the Map: This O&M Instructor uses TMAP to demystify the streets of Vacaville

Behind the Map: This O&M Instructor uses TMAP to demystify the streets of Vacaville

In January, LightHouse started offering TMAP — on-demand tactile street maps — for order at our Adaptations Store (1-888-400-8933). We have been hearing some amazing stories about how our maps are being used, so we wanted to share them with our mapping community.

Sarah McIntyre has fond childhood memories of San Francisco. These trips were all defined by one nostalgic artifact: a giant, foldable street map from AAA. “My mother taught me to read maps,” Sarah says. “She was always the navigator.” And though most families now navigate with digital maps, Sarah fondly remembers the hard copies: well-loved, frayed on the edges, markings revealing every adventure past and future.

Today Sarah is an orientation and mobility instructor at LightHouse, and when she teaches blind students, she stresses this point: navigating by smartphone works until it doesn’t — until you’re out of service, or the environment is so loud that the speech from your phone is too hard to hear. Even with endless technology at our fingertips, there’s no match for a real map.

This is why, when our Media and Accessible Design (MAD) Lab started creating automated tactile maps (TMAPs) this year, Sarah immediately adopted the on-demand maps as a learning tool for her students.

Working out of Solano County, Sarah finds that towns like Vacaville – where car culture reigns supreme – can be hard for pedestrians to picture in the mind.

Map segment depicting a point of interest on a loop with multiple cross-streets
Map segment depicting a point of interest on a loop with multiple cross-streets

Sarah recently used TMAP to confront just this sort of dilemma with a student living on a street that was a circular loop – but not a perfect circle. Using words to explain the tricky extra turn to lead the student back to her doorstep was proving too difficult. New to America, the student had only been in the United States for three years, and mobility was a challenge. It would be a crucial step forward for her to master her home neighborhood.

Normally, Sarah would have confronted this challenge by taking out her DIY mapping kit: a roll of heavy duty aluminum foil, various hand embossers and loose Wikki Stix, among other odds and ends. But hand-crafting a tactile diagram is a big effort to explain one confusing intersection. With TMAP, Sarah had a touchable diagram of the strange circular block printed immediately.

Another student had Sarah print his first TMAP of the area around Gold’s Gym in downtown Vacaville. As luck would have it, the gym turned out to be smack dab in the middle of downtown, which meant that this map would be a particularly good one; useful for finding more than just the gym.

Sarah and her student headed downtown with the map, starting from the center and getting to know the outlying streets –– turning the map with each turn of the corner to navigate methodically, non-visually, through Vacaville’s old town center.

A map depicting many streets in the downtown grid of Vacaville, centering around 201 Main Street.
A map depicting many streets in the downtown grid of Vacaville, centering around 201 Main Street.

For her student, Sarah says, the map was a revelation. “He didn’t know how to read a map visually, let alone non-visually,” she points out. “That’s a huge emotional thing for people, to actually gain a new skill that you thought required eyesight.” Now, she says, he is talking about traveling for work and getting to know new cities with a new level of confidence.

Teaching her students to use the map key has also been a huge boost for their mobility. Not only does each TMAP come with a prominent compass rose, but the key lists the running direction (e.g. North-South or East-West) of each street – all in large print and braille.

“I love braille,” says Sarah. Usually when someone who isn’t blind professes such a thing, they’re not actually familiar with the writing system, or at best, a romantic. But Sarah is serious. “Audio is very linear, and you need the ability to stop moving forward, to control the pace you’re reading at and backtrack fluidly and with braille you have that option. Braille works the same way vision does in that sense.”

Sarah tells her students they don’t need to know braille in order to benefit from the TMAPs, but it’s sure a valuable skill to develop.

Get your TMAP today

To order a map, call our product specialists at 1-888-400-8933 and specify the street address of the map you’re interested in receiving. Within two business days we’ll ship you your map, or make it available for pick up at the Adaptations Store (1155 Market St., 10th Floor, San Francisco, CA). Each TMAP package is $19.99 per address.

What’s in the package?

  • You will receive 3 map versions printed at simple, moderate and dense map scale ratios
  • A tactile map key
  • An introductory page
  • All materials are printed on 11” X 11.5” sheets of embossed paper and include ink / large print labels in addition to braille

Click here to learn more more about TMAP.

Love Maps? Sign up for our Map Love newsletter!

* indicates required


Tactile Maps and Wayfinding Tools

Tactile Maps and Wayfinding Tools

The LightHouse has a diverse portfolio of tactile maps and wayfinding tools that includes clients such as UC Berkeley, Bay Area Rapid Transit, Music Festivals, and the Calgary Transit System,

If you’re considering a tactile map for your event or venue, contact MADLab@lighthouse-sf.org.

More information about tactile and talking maps:

Because of the visual nature of most information, people who are blind or have low vision cannot readily use the wealth of information provided in the environments for general information, wayfinding and safety. Tactile maps are highly effective at remediating these concerns.

Having created numerous tactile, audio-tactile, and strip maps of transit systems, colleges, hospitals, amusement parks, park and trail maps the LightHouse is the preeminent trailblazer in the design of maps used by blind and visually impaired people.

By including blind designers and collaborators, we always ensure the needs of the blind are intimately understood and properly addressed in the final product. We have successfully created tactile, audio-tactile, and strip maps of several San Francisco Bay Area transit systems and City of Calgary’s complex transit system. As the vanguard creators of tactile transit maps, we are uniquely prepared to design and implement cutting-edge tactile maps for transit agencies.

By incorporating Braille as well as large print, we can ensure that the majority of blind travelers benefit from tactile maps regardless of their skill level. Successful tactile transit guides relay information in ways where braille is not a necessary skill. For example, raised lines identify walls and paths of travel, and special symbols not related to Braille indicate points of interest such as the location of entrances and exits. By using, but not relying solely upon Braille, we can ensure that the majority of blind travelers will benefit from tactile transit maps regardless of their Braille skills.

The study “Attitudes of Visually Impaired Persons Toward the Use of Public transportation” found that a majority of individuals surveyed experienced frustration at not being able to drive and having to depend on others for their transportation needs; however those surveyed also reported that using effective public transit allowed them to remain independent.

Despite regular use of public transportation among individuals in the blind and visually impaired community, the study found that the majority of travelers had difficulty with the following aspects of public transit:

  • Estimating where they were when they were traveling;
  • Finding pick-up points for different modes of transportation;
  • Communicating with the driver about where to stop;
  • Getting to and from the nearest bus stop.

To discuss the creation of tactile maps, wayfinding tools and their many forms and applications, please contact MADLab@lighthouse-sf.org.