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assistive technology

Access Technology Specialist

POSITION:               Access Technology Specialist

REPORTS TO:         Director of Access Technology

STATUS:                   Exempt

General Description

The Lighthouse for the Blind and Visually impaired is seeking an access technology specialist in our Access Technology department. The AT department trains 300 students each year on the use of screen readers and magnification software, and partners with dozens of companies to ensure apps, websites, and products are accessible to blind and visually impaired users.

The Access Technology Specialist is responsible for providing technology assessments and training to blind and  visually impaired students both one on one and in group workshops. Specialists work with each student to define learning goals, present material in a clear and comprehensive manner, and document instruction in the Lighthouse database. Specialists stay current on the latest access technology, and the accessibility of mainstream apps, in order to provide high quality assessments to students. Specialists work on Lighthouse consulting projects in the areas of accessible design and user research.

This position may be for you if:

You keep pace with the latest in mainstream and access technology.

You’re interested in the interactions between people and the technologies they use.

You enjoy spending significant parts of your workday interacting with students

You enjoy explaining technical concepts to others.


In depth knowledge of the following operating systems: Windows, Mac OS, iOS, and Android.

Advanced user of screenreading and magnification software for desktop and mobile operating systems.

In depth knowledge of non visual techniques for information access including:

Efficiently navigating websites,

Using apps and software to access printed material.

Using GPS apps for navigation.

Demonstrated ability to create lesson plans,

Demonstrated ability to conduct comprehensive technology assessments

High level of emotional intelligence to relate to students at all levels of adjustment to blindness,

Demonstrated ability to convey technical knowledge in a clear and approachable manner,

ability to learn new technologies from documentation and tutorials.

Prefered qualifications:

Knowledge of web accessibility standards.

Profficiency in the UEB Braille code.

Fluency in a second language in addition to English.

Education:       Bachelors degree in education, Rehabilitation Teaching, Computer Science, or comparable degree/experience.


Conduct comprehensive assistive technology assessments

Work with students to define schedules, goals and objectives for technology training,

Deliver one on one technology training to blind and visually impaired students on a variety of technologies, at Lighthouse, at work sites, and in students’ homes

Design and deliver group workshops on current technology topics,

Keep accurate and timely records of student progress in the Lighthouse database,

Provide accessibility feedback on products and websites as part of Lighthouse access technology consulting projects,

Other duties as assigned.

This position is located at the LightHouse’s new headquarters at 1155 Market St. in San Francisco, CA.


Commensurate with experience.

Physical Demands

Must be able to sit at a desk and perform computer-intensive work for long periods of time; operate standard office equipment; move 10lbs independently.

To Apply

Send your resume and cover letter to hr@lighthouse-sf.org

All attachments must be formatted as Word Documents or accessible PDFs. No undescribed image files please.

A Week with Be My Eyes: The First Truly Social Network

A Week with Be My Eyes: The First Truly Social Network

On May 11 from 5:00 t0 7:00 p.m., LightHouse will host Be My Eyes and its blind or low vision users for an evening of creative use, feedback and even a bit of friendly competition. The Be My Eyes team will take blind users through the past, present and future of the technology, and share some incredible stories about the iPhone app that connects blind people to a network of sighted volunteers via live video chat. The event is free and intended for blind and low vision users – RSVP on Facebook.

We love our independence. Even if our vegetables are grown and picked by hundreds of hands, our cars designed by teams of closely collaborating engineers, and everything from our electricity to our government benefits kept running by vast networks of individuals — modern day technology and consumption are designed to make us feel self sufficient.

We are thus allowed to hold ourselves ideals of self-determination and rugged individualism that have been passed down over the centuries. As blind people, these values are challenged every day of our lives. When something is poorly designed or downright unusable, we confront a deep conundrum: going it alone or asking for help, and risking the perceived possibility of burdening others.

When Be My Eyes launched nearly two years ago, a new tool was born: a radically different way to ask for help. Be My Eyes introduced blind smartphone users to a whole new type of social support network, one unbounded by geography, bureaucracy, or even practical limitations, that allowed blind users to get sighted assistance via video chat.

Today there are about half a million sighted volunteers with Be My Eyes loaded onto their phones, with more than 30,000 blind users on the other end. These volunteers will do anything from help you adjust the thermostat to spending half an hour helping you pick out an outfit for a high-stakes presentation. But at it’s core, each interaction is random, at-will and obligation free. The free app puts no limit on the number of calls you can make in a day. If you really wanted to, you could call 100 different people and have each of them identify the exact same piece of art – and the service, as always, would be free.

Even though thousands of blind people benefit from this app every week, the platform can handle thousands more. I wonder often if our notion of independent living so engrained, so hard-wired that we have still have trouble asking for help, even when there are really no strings attached.

Be My Eyes is working toward a gold-standard for people helping people. They have hundreds of thousands of hours of free labor, given with good faith, at a moments notice from people all around the world. It’s truly a new tool – like a fishing pole that reels in assistance whenever you want it. But as the old saying goes, you have to “teach a man to fish” before he can really benefit from the tools at hand.

Last month, I challenged myself to re-consider how I use the app. Occasionally I will be somewhere, alone, and realize that I am struggling. We all do this, sighted and blind alike: make things harder for ourselves then they need to be.

For one week, I told myself, any time I needed help I would pull out the app and give it a spin. What came out of it was surprising. Watch the video below to see Be My Eyes in action.

Not only did I use it for things I never thought it could work for – like identifying house numbers as I walked through a neighborhood or even the types of fish on my sushi plate – but I met people who were patient, not overbearing, and curious as to what they could do to be helpful without being obtrusive.

No one asked me personal questions, no one tried to coach me on how to live my life, and above all no one grabbed me by the arm and steered me somewhere I didn’t want to go. When I got what I needed, I could politely say thank you and hang up without fear that being brisk with someone would have repercussions later. It’s all the value of having someone nearby without any of the additional worry of initiating contact, explaining yourself, and ultimately breaking free of their of custody.

Our understanding of “independence” is not truly about total independence, but instead about masking the assembly line of helpers which make up our lives: the tiny little micro-transactions where individuals step in to provide assistance, whether or not we have a disability. For blind people, this is a more obvious reality than for most.

The reason Be My Eyes is so remarkable is because it embraces this reality wholesale: You can get the tiniest bit of help and move on through your life. The safety net is huge, and yet doesn’t loom over you.

Maybe it makes sense, then, that the guys behind Be My Eyes hail from Denmark, where you’re much more likely to hear about a more “social” approach. And if we think of human interaction as give and take, as an exchange of ideas or assistance as a true social interaction – maybe Be My Eyes has created the first truly social network.

HIMS Assistive Tech Demo Day Comes to LightHouse in October

HIMS Assistive Tech Demo Day Comes to LightHouse in October

HIMS has just announced its Demo Day at LightHouse for the Blind. Download the flyer here or read full text below:

Coming to San Francisco October 4, 2016!

Come learn about new advances in technology for low vision and blindness!

When: October 4, 2016 11:00 AM – 3:00 PM

Where: San Francisco Lighthouse for the Blind and Visually Impaired
1155 Market Street, 10th oor, San Francisco, CA 94103

What’s new at HIMS? Join Damian Pickering and Paul Stevenson for the latest braille and low vision product news. Stay for lunch on us. We welcome this opportunity to share our latest innovations. We would also love to hear your dream wishlist of features and products you’d like to see from HIMS.

Learn about and try Braille Notetakers, Braille Displays, DAISY Players/OCR Video Magnifiers/OCR and more

RSVP to Paul Stevenson by Monday, October 3rd by calling 888-520-4467 ext. 316 or emailing paul@hims-inc.com.

Meet DictationBridge: Hands-free Typing Sponsored by LightHouse for the Blind

Speech recognition and screen readers are both valuable tools for the blindness community, but what about technology that combines the two? Unfortunately, the current options are few, sometimes unstable and often expensive.

image of microphone with headphones on itThat’s why, when a group of notable blind technologists and power-users from around the country brought the idea for DictationBridge, to LightHouse Labs, our organization knew we had to help. The investment in DictationBridge, which represents the LightHouse’s expanding capability to invest in projects meaningful to the blindness community, will help ensure that the software is released into to the universe free-of-charge.

“We on the DictationBridge team are proud to have the Lighthouse for the Blind and Visually-Impaired on our team,” says Lucy Greco, assistive tech expert and spokesperson for DictationBridge, “We hope this is a first in what will become a series of projects like this moving into the future.”

As the highest level sponsor in DictationBridge’s Indiegogo campaign, which met its funding goal this week, the LightHouse is proud to help bring free hands-free typing to blind folks all around the world. If you’re still a little unclear about what DictationBridge actually does, DB’s website invites you to imagine a scenario:

“James is a blind entrepreneur but injures his hand and is unable to type. He knows he has to continue working. He has heard of speech-recognition and decides to try it. He has a little bit of vision so he uses ZoomText for magnification and speech. In the current scenario, he does not have a solution. DictationBridge is going to be a generic solution which will talk to ZoomText and WSR [Windows Screen Reader] or Dragon. Once James recovers, he may continue to use speech-recognition for productivity or he can resume a keyboard only way of working.”

That’s what we want for our community: to be able to keep working.

“The overwhelming majority of blind people worldwide cannot afford expensive and unstable solutions when they need to use dictation and a screen reader,” CEO Bryan Bashin said last week, “The Lighthouse believes it has a moral obligation to support the access needs of blind and visually-impaired people wherever they live. We applaud the creativity of the DictationBridge team to address this need and are happy to be part of their success.”

Happy typing, and check back for updates on DictationBridge’s public release.