POSITION: Food Services Associate

REPORTS TO: Sous Chef

STATUS: On-Call

JOB CLASSIFICATION: Associate I

UNION ELIGIBLE: No

WORK ARRANGEMENT: 100% onsite

LOCATION: EHC

SALARY RANGE: Hourly 21.00 – 27.00

APPLICATION DEADLINE: Open Until Filled

About the LightHouse

Founded in San Francisco in 1902, the LightHouse’s vision is a world where blind and low vision people flourish, and its mission is to promote independence, community, and equity created by and with blind and low vision people.

LightHouse Values

Blindness Positivity: We take pride in our ability to navigate our lives as blind and low vision people.
Disability Justice: We recognize the inherent worth of every person and commit to advancing equity and interdependency.
Inclusion: We believe that everyone deserves the opportunity to belong and live to their full potential, encompassing their identities, backgrounds, and abilities.
Excellence: We provide the highest-quality services and products, and we continuously learn, improve, and innovate.
Empowerment: We encourage self-determination, independence, and autonomy.
Compassion: We make efforts to understand one another, and we treat every person with dignity and respect.

OVERVIEW

LightHouse for the Blind and Visually Impaired, headquartered in Napa, is looking for a On-Call Food Service Associate to primarily support our Enchanted Hills our retreat center and summer camp located in Napa, CA. This position provides flexible support across multiple roles, including Front of House Associate, Dishwasher, and Prep Cook. This position requires adaptability, attention to detail, and a commitment to maintaining high standards of service and cleanliness.

JOB RESPONSIBILITIES

Front of House (FOH Associate)

Facilitating daily operations in the dining room.
Setting Tables/Bussing Tables
Cleaning Multiple Areas Including but not limited to:
Dining Tables and Chairs
Busing Station
Coffee Station
Serving Station
Assist the kitchen in plating and serving food whether it is family style, buffet, or plated meals.
Maintain a clean coffee station that is continuously stocked.
Maintain cleanliness throughout all Front-of-House (FOH) areas, including, emptying trash, removing all trash from dining room.
Assist kitchen staff with additional tasking if needed, which could include:
Cleaning surfaces
Mopping
Sweeping
Labeling and storing food
All other directions from the kitchen
Maintain cleaning and task logs
Uphold high standards for work areas and personal hygiene
Perform opening, closing, and side work duties as instructed and according to proper guidelines
Maintain excellent customer service and a positive demeanor towards guests, customers, clients, co-workers, etc.

Dishwasher/Prep Cook

Operate dishwashing equipment to ensure thorough cleaning of dishes, glassware, and silverware
Wash pots, pans, kitchen utensils, and other equipment following proper procedures for cleanliness and sanitation
Maintain cleanliness throughout all Back-of-House (BOH) areas, including sweeping, emptying trash, mopping, deck brushing, and squeegeeing
Maintain cleanliness and organization in the dishwashing area
Assist kitchen staff with food prep as directed
Maintain cleaning and temperature logs
Uphold high standards for work areas and personal hygiene
Perform opening, closing, and side work duties as instructed and according to proper guidelines
Maintain excellent customer service and a positive demeanor towards guests, customers, clients, co-workers, etc.

EXPECTATIONS FOR SUCCESS IN THIS ROLE

Front of House Associate

Dining room fully set 15 minutes prior to services
Respond to guests with 2 minutes of requestion with 90 percent positive feedback
Dining room fully cleaned to be rest with 45 mins after meal ends
Arrives on time 95 percent for each shift completes all assigned tasks and side work

Dishwasher

Rack Turnover: Load, Wash, and Unload a FULL rack of dishes on pace of 3 mins per rack
Sink Washing: Hand washing items with proper 3 compartment sink protocols, maintaining a wash rate of 45 seconds per item
Sanitation Compliance:
Spotless Rate-Maintaining a spotless rate of 95 percent of the time on all dishes washed the first time.
Cleaning-Complete all cleaning logs pertaining to role, to acceptable standards once a shift.
Soap Usage-Using correct soaps, and cleaning chemicals 100 percent of the time.
Storage-Put away 100 percent dishes cleaned on shift
Disposal-Check all garbage’s once an hour and empty if 75 percent full.

QUALIFICATIONS

Validated knowledge of basic principles of food preparation, various cooking methods, and food safety regulations
Demonstrated basic math and counting skills
Ability to follow directions and a willingness to ask clarifying questions
Ability to communicate in written and spoken English
Interest in learning and expanding skill set
Compliance with dress code requirements
High volume experience in any restaurant, fast-casual, or cafeteria setting
Ability to work independently and efficiently in a fast-paced environment
Must possessor have the ability to obtain a valid CA food handler permit
Willingness to work flexible hours, including evenings, weekends, holidays
Employment subject to satisfactory background check
Valid Driver’s License

PHYSICAL REQUIREMENTS

Capable of significant walking over uneven terrain
Ability to work in a standing position for extended periods (up to 8 hours)
Frequently lift up to 50 pounds and occasionally team lift/move 50 pounds
Manage physical activities such as standing, bending, stooping, stretching, daily exposure to the sun and heat, and varying environmental conditions
Ability to safely work with sensitive materials and/or chemicals
May be asked to work at other locations on occasion

WORKING CONDITIONS

LightHouse is an equal opportunity employer.  LightHouse policy and the law prohibit discrimination and harassment based on an individual’s race, ancestry, religion or religious creed (including religious dress and grooming practices), color, age (40 and over), sex, gender, sexual orientation, gender identity or expression, genetic information, national origin (including language use restrictions), marital status, medical condition (including cancer and genetic characteristics), physical or mental disability (including HIV and AIDS), military or veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, denial of Family and Medical Care leave, height and weight, or any other classification protected by federal, state, or local laws, regulations, or ordinances.  Our policy and the law prohibit co-workers, third parties, supervisors, and managers from engaging in such conduct.

We strive to maintain a scent-free environment and a drug-free workplace.  Employees are expected to behave in accordance with these objectives.

HOW TO APPLY:

Please apply at our career center.
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2a7f447f-7377-4120-8598-e198582f98dc&ccId=19000101_000001&lang=en_US&&source=EN&selectedMenuKey=CurrentOpenings

If you have trouble, please send a word attachment to recruiting@lighthouse-sf.org. (no. PDFs please)