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Outreach Coordinator

JOB DESCRIPTION

POSITION:                Outreach Coordinator

REPORTS TO:         Director of Communications

STATUS:                   Full-time, Exempt

WC CLASS:              Clerical

Founded in San Francisco in 1902, LightHouse for the Blind and Visually Impaired is one of the most progressive blindness agencies in the world. A private 501(c)(3) non-profit organization, LightHouse’s mission is to promote the independence, equality and self-reliance of people who are blind or have low vision. We do this through teaching, consulting, community building and advocacy in the San Francisco Bay Area and beyond.

The LightHouse is currently in a period of growth, with more than 100 employees and an increased capacity to carry out our mission. In addition to direct services and blindness skills training, we invest in new technology, consult on design for blind consumers, and work to de-stigmatize blindness around the world.

THE POSITION:

 We are seeking an outreach coordinator to spearhead LightHouse’s communications to new and returning students, stakeholders and collaborators. Part publicist and part community advocate, the outreach coordinator’s function is to increase the LightHouse’s connectivity to our community through social media, email marketing, PR, personal outreach and public speaking. The outreach coordinator also maintains our lists of contacts and supports the team in both online and in-person communications as needed.

An energetic professional who can master the foundational tasks of maintaining our social media accounts, email marketing systems and press contacts will find significant room for growth in our new communications department. We use written pieces, video, audio and photography to tell the stories of our community, and the outreach coordinator must be fluent in how to use today’s tools to push these stories to the people who need to hear them. Communications is a small, agile team where each individual is expected to think creatively, produce steadily, and be prepared to juggle deadlines. A key part of this job is to work to increase referrals and participation of blind people in Lighthouse programs.

QUALIFICATIONS:

Apply if you:

  • Graduated from college
  • Have paid experience in non-profit marketing, journalism, public relations, sales, project management or a related field
  • Are familiar with the blindness community or can demonstrate your drive to learn
  • Have impeccable email etiquette; a courteous but convincing communication style that compels the reader to act.
  • Can translate your written tone into compelling public presentations and interactive talks.
  • Love spreadsheets and keeping information organized and up-to-date.
  • Are relentlessly solutions-oriented.
  • Are able to use a variety of content management and social media platforms, namely WordPress, Mailchimp, MS Office, Google Docs and all social networks.

We are seeking a candidate who believes in the power of social media; who enjoys following news and journalism, and adventurously explores the nuances of how technology is used in online and in-person marketing. They must easily adapt to changes in crucial outreach platforms such as Facebook or Mailchimp, as well as be able to attract older demographics through conventional techniques involving email, listservs and printed communications.

We are similarly seeking a person with a present or future dedication to the field of blindness, both as an identity and as an adaptative process. This will require educating oneself in subject matter such as digital accessibility, consumer advocacy groups, social service organizations, other disability groups, as well as the history and context of the blindness movement.

For public speaking and in-person communications, the outreach coordinator should be endlessly curious about people, an astute observer of social behavior, have a sense of humor and a flexible, team-oriented style. Enthusiasm for LightHouse services and the transformative effect we have on the lives of individuals is a must.

ACCOUNTABILITIES: 

  • Outreach planning
  • Social Media
  • Press and publicity
  • Email marketing
  • Event promotion
  • Community research
  • Other duties as assigned

This position is located at the LightHouse’s new headquarters at 1155 Market St. in San Francisco, CA.

COMPENSATION:

Commensurate with experience and enthusiasm.

PHYSICAL DEMANDS:

Must be able to sit at a desk and perform computer-intensive work for long periods of time; operate standard office equipment; move 10lbs independently. Ability to travel to speaking engagements and other in-person outreach activities.

TO APPLY: 

Send your resume and cover letter to hr@lighthouse-sf.org. All attachments must be formatted as Word Documents or accessible PDFs. No undescribed image files please.