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career opportunity

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Deaf-Blind Telecommunications Program Associate

JOB DESCRIPTION

POSITION:   Deaf-Blind Telecommunications Program Associate

REPORTS TO:  Deaf-Blind Specialist

STATUS:  Non-exempt (part-time)

JOB PURPOSE:

The Deaf-Blind Telecommunications Program Associate (DBTPA) is a part-time, federally-funded grant-based position. The DBTPA provides critical administrative support and assistance for the California Deaf-Blind Equipment Distribution Project (DBEP) administered by LightHouse for the Blind and Visually Impaired. This position is specifically responsible for supporting the Deaf-Blind Specialist in all aspects of administrative and program support to ensure program protocols and efficiencies are upheld. While this project provides essential telecommunications equipment and training to deaf-blind Californians, it is equally matched by the need for crucial data management.

The majority of the DBTPA position requires heavy, accurate, detailed and timely data entry into the Salesforce database, strong understanding and use of Excel, electronic file management, and equipment ordering and management. The DBTPA is also a representative of the project and must be able to relate to, and communicate with, students, vendors and outside agencies in a kind, yet effective manner.

The main work site for this position is at the LightHouse satellite office in the Ed Roberts Campus in Berkeley. The work area of the DBTPA is located in an open work environment, thus the ability to work in respectful low-noise areas, including working in and around guide dogs, is essential. The DBTPA must be flexible to travel to other satellite offices in San Rafael, Fairfield, Napa or the main headquarters in San Francisco as needed by the program.

QUALIFICATIONS:

Education or equivalent:  Associates or Bachelor’s Degree with concentrations in Accounting, Computer Science, Research or Mathematics.

Experience: Two years’ experience in administrative or accounting support or related field; a background in non-profits desirable.

Other:

  • Strong (intermediate to advanced) and demonstrated skills in computer literacy (Microsoft Office Suite) and database management (Salesforce is used at the LightHouse) with a high rate of accuracy. Advanced use of Excel is essential.
  • Understanding of equipment related to telecommunication such as iDevices, low vision products and assistive technology.
  • Intermediate mathematical skills required, including the ability to analyze mathematical data.
  • American Sign Language or proficiency in a language other than English preferred, but not required. Strong ability to communicate in English is essential.
  • Must be extremely organized, professional, detail oriented, and self-motivated/sufficient.
  • Ability to follow oral and written instructions with excellent time management, organizational skills, verbal and written communication skills.
  • Experience in working with the deaf and/or blind community (or individuals) a plus.
  • Must have strong interpersonal skills, patience and the ability to relate to a diverse staff and student population.
  • Must have valid California Driver License and be willing to drive.
  • Must have a desire to work with colleagues and find pleasure and purpose in what you do, as we strive to be mentors to the students we teach.

PHYSICAL REQUIREMENTS:

Must be able to: Carry or transport 20 lbs.; sit at a desk and perform computer-intensive work for long periods of time; operate standard office equipment; travel independently.

JOB ACCOUNTABILITIES:

  • Communicate via telephone/video phone, email and written correspondence regarding the DBEP, to provide to potential recipients and inquiring family members and service providers.
  • Communicate with community agencies, volunteers, and student recipients who are deaf-blind, blind, and community members with varied backgrounds and viewpoints in an effective and collaborative way.
  • Distribute, organize, review and enter new DBEP applications.
  • Provide support to outreach efforts for the DBEP.
  • Maintain inventory lists of equipment and software.
  • Order and track office supplies, materials, and forms.
  • Organize and process work in a timely and customer-friendly manner.
  • Maintain accurate electronic and database (student and equipment) files.
  • Prepare equipment requests, vendor purchase authorizations, matching/tracking invoices and documentation of all purchases, and monthly expenses.
  • Maintain written correspondence as necessary.
  • Order and procure equipment and maintain inventory lists of equipment hardware and software.
  • Ensure detailed billing and database information concur with Finance Department entries.
  • Manage multiple tasks related to the DBEP with precision and a high degree of organization.
  • Update and maintain documents and reports related to the DBEP.
  • Provide accessibility support for blind/low vision and deaf-blind trainers, with administrative support related to the DBEP.
  • Arrange student travel needs for training. Assist or request driving, interpreting support for DBEP trainers as needed, and schedule students and trainers as requested for equipment delivery and training.
  • Drive (agency or rental vehicle) for equipment pick-up, delivery or trainer travel as necessary.

WORKING CONDITIONS:

LightHouse for the Blind and Visually Impaired is an equal opportunity employer. LightHouse personnel are employed on an at-will basis. We strive to maintain a scent-free environment and a drug-free workplace.

TO APPLY:

Please submit a cover letter and résumé as Word attachments (no .PDFs please), to hr@lighthouse-sf.org, including the job title in the subject line. We will not consider videos or hyperlinks to online profiles. Due to time constraints we will only respond to complete submissions in which there is serious interest. Thank you for your understanding.

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Assistant Plant Manager

JOB DESCRIPTION 

POSITION:                Assistant Plant Manager

REPORTS TO:         Manager, LHI

 WC CLASS:             Warehouse

JOB PURPOSE:

LightHouse Industries is seeking an experienced and self-motivated individual to assist with activities in our San Leandro warehouse. This position assists the Plant Manager in daily operations, coordinates projects and performs a variety of duties as needed.

QUALIFICATIONS:

Education or equivalent:  High school diploma; trade school helpful.

Experience:  A background in manufacturing, maintenance, production or business administration helpful.  Some packaging experience a plus.  Must be computer-literate and able to use Microsoft Office Suite, especially Word, Outlook and Excel. Able to evaluate safety risks and protocols to ensure the welfare of all warehouse staff.

Other:  Able to work with little supervision.  Familiarity with assistive technology is very helpful.  Punctuality and good attendance is essential.

PHYSICAL REQUIREMENTS:

  • Ability to move and transport up to 35 pounds regularly, with occasional lifting up to approximately 50 pounds, may be required.
  • Physical mobility and endurance to perform tasks while standing or walking for long periods of time (60 minutes or more).
  • Ability to safely and properly use machinery and other equipment.
  • Solid physical endurance sufficient for occasional prolonged standing, bending, stooping, and stretching.
  • Manual dexterity sufficient to manipulate equipment.
  • Ability and willingness to work in varying environmental conditions, as some labor may be performed out of doors.

JOB ACCOUNTABILITIES:

  • Answer phones, forwarding calls and messages as needed.
  • Keep detailed call log.
  • Follow up on shipping and receiving schedules, making certain they are met.
  • Input all necessary information into computer systems on a daily basis.
  • Rework inspection, sorting good packets from defective packets.
  • New projects point-person, performing analyses of costs and procedures.
  • Manager of the Day (MOD) when Plant Manager is out of the office.
  • Coordinate production, warehouse, maintenance and rework activities if needed, as MOD.
  • Meet daily / weekly production schedule quotas as MOD.
  • Assign needed labor and duties, as MOD.
  • Work in production or other warehouse areas when needed.
  • Maintain “Good Housekeeping” procedures.
  • Record Safety Meeting minutes; also run and document drills.
  • Function as the on-site safety liaison for the home office.
  • Report all accidents or safety concerns to the Plant Manager or HR Department immediately.
  • Display “Good Manufacturing Practices”.
  • Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

WORKING CONDITIONS:

LightHouse for the Blind and Visually Impaired is an equal opportunity employer to all.  We strive to maintain a scent-free environment and a drug-free workplace. We also operate under a mutual “employment at will” policy.

TO APPLY:

Please submit a cover letter and résumé as Word attachments (no .PDFs please), to hr@lighthouse-sf.org, including the job title in the subject line. Please include a link to any relevant clips or portfolio pieces. Due to time constraints we will only respond to complete submissions in which there is serious interest; thanks for your understanding.

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Communications Intern (Summer)

POSITION:                   Communications Intern

REPORTS TO:             Director of Communications

STATUS:                      Temporary (Summer)

Founded in 1902, San Francisco’s LightHouse for the Blind and Visually Impaired promotes the independence, equality and self-reliance of people who are blind or have low vision. We offer blindness skills training and relevant services such as access to employment, education, government, information, recreation, transportation and the environment. We also pursue the development of new technology, encourage innovation, and amplify the voices of blind individuals around the world.

JOB PURPOSE:

The LightHouse is seeking a Communications Intern to assist with production and maintenance of the LightHouse’s website, newsletters, social media, and overall agency outreach. This intern will work for the Communications team for 2-4 months, helping us to inform, engage and mobilize our local and global audiences as we expand our communications and media efforts. Our next internship begins in September 2017.

Applications for Summer 2018 are due May 8, 2018. Internship term is June-Sept 2018.

In addition to organizing our mailing lists and helping with written announcements, the internship may involve assisting with writing, social media, video, audio, or photo projects. Communications is a small, agile team where each individual is expected to think creatively, produce steadily, and be prepared to juggle deadlines.

QUALIFICATIONS:

Education or equivalent: College degree in-process or recent graduate.

Experience: Demonstrated ability to write and tell stories; Good organization skills; Track record of social media use; Aptitude with email marketing and web publishing platforms; A background in blindness or a strong desire to research and learn this community.

Pluses: Obsessed with social media and its evolution; Previous work using MailChimp and/or WordPress; interest in accessibility and the disability community.

An ideal candidate *might* also:

  • Have a background in journalism, research or reporting
  • Have experience with email marketing campaigns
  • Be familiar with public relations / publicity
  • Know how to record and edit audio and/or video
  • Have a mind for creative advertising

PHYSICAL REQUIREMENTS:

Able to sit at a desk and perform computer-intensive work for long periods of time; operate standard office equipment; move 20lbs independently.

ACCOUNTABILITIES:

The Communications Intern will be expected to work up to 30 hours per week for a semester/quarter or equivalent span of time (approx. 12 weeks) based on availability. The intern will work on any number of Communications tasks from writing, editing, updating calendars, sending newsletters, communicating with staff, and working towards improved systems for organizing and promoting the text, photos, video, and other assets that make up all LightHouse communications.

Interns will be given a good deal of freedom to pursue their interests within these areas and are expected to be motivated self-starters who have a passion for the mission of LightHouse, in addition to an interest in media.

WORKING CONDITIONS:

LightHouse for the Blind and Visually Impaired is an equal opportunity employer to all. We strive to maintain a scent-free environment and a drug-free workplace. We also operate under a mutual “employment at will” policy.

TO APPLY:

No applications will accepted after May 8, 2017. Qualified applicants will be contacted for an interview within two weeks of application. Unfortunately we can not respond to all applications.

Please submit a cover letter and résumé as Word attachments (no PDFs please), to hr@lighthouse-sf.org, including the job title in the subject line. Please include a link to any relevant clips or portfolio pieces. Due to time constraints we will only respond to complete submissions in which there is serious interest. Thanks for your understanding.