POSITION: Employment Immersion Coordinator
REPORTS TO: Employment Immersion Program Leader
STATUS: Non-Exempt
WC CLASS: Clerical
JOB PURPOSE:
The Coordinator supports the Employment Immersion program and Program Leader, by assisting with outreach, teaching, and administrative tasks. Responsibilities include preparing and assisting participants in job readiness activities, and soliciting accurate and timely Authorizations from the state of California for billing. This position also assists in booking guests, troubleshooting minor technical issues, generating reports and recording information into a proprietary web-based data management system. The Coordinator also encourages, supports and motivates job-seekers during their employment search, and helps link them with blind and visually-impaired professionals already working in their chosen field. This is an 80% (of full time) position.
AGENCY EXPECTATIONS OF EMPLOYEES:
As employees, we should:
- Read, understand, and adhere to all Agency policies and procedures.
- Conduct ourselves in a professional manner on and off the job, knowing that we are representatives of LightHouse.
- Perform all job responsibilities.
- Maintain a positive and respectful attitude toward everyone.
- Communicate regularly and appropriately with our supervisors, and colleagues within our own departments.
- Demonstrate efficient time management and the ability to prioritize our assignments.
- Consistently report to work on time, and be ready to begin performing our assigned duties and responsibilities.
- Work productively.
- Continue to learn and communicate a blindness-positive philosophy based on best current practices in the field.
QUALIFICATIONS:
Education or equivalent: Degree in Human Resources, Teaching or a relevant field. In lieu of a degree, a combination of education and relevant work experience will be considered.
Experience: A background in human resources, training, teaching or recruiting.
Other: Familiarity with blind field services, particularly in a DOR setting, a plus. Must be proficient user of Microsoft Office suite and comfortable with databases. Adaptive technology background very useful. Braille knowledge helpful. Command of a second language (including ASL) highly desired. Comfortable with both public speaking, and providing private feedback.
ACCOUNTABILITIES:
- Assisting participants in completing necessary documentation to participate in classes.
- Setting up and / or conducting intake appointments.
- Soliciting and reviewing Department of Rehabilitation authorizations for completeness and timeliness.
- Taking and recording participant attendance.
- Monitoring participant’s needs during class.
- Assisting users with assistive technology and basic computer skills.
- Directly providing instruction to class under Program Leader’s direction.
- Assisting Program Leader with direct outreach to potential employers.
- Filming one-on-one interviews, speakers and sessions.
- Recording ongoing information into the Online Data Management system – such as authorizations, notes, reports, units of service, etc.
- Liaising with speakers and community partners as needed.
- Keeping tabs on authorizations; following up with Counselors as needed.
- Data mining and generating meaningful reports for internal use.
- Coordinating with Finance Department to support and generate invoices.
- Assisting with ongoing outreach and counseling to current and past participants, via telephone, e-mail and office visits.
- Overseeing Google listServ and Employment Immersion job board.
- Assisting with special projects in support of Program Leader.
- Conducting safety drills ad Ed Roberts with each new class.
- Maintaining Ed Roberts Campus suite (light cleaning; ordering supplies).
- Other duties may also be assigned.
“To apply, please submit a résumé in Word format to hr@lighthouse-sf.org and include the job title in the subject line; thank you.”
