Access Technology Specialist

POSITION:          Access Technology Specialist

REPORTS TO:          Director of Access Technology

JOB CLASSIFICATION:     Full Time

WORK ARRANGEMENT:     Hybrid

SALARY RANGE:          $65,000-$75,000

APPLICATION DEADLINE:     Open Until Filled

JOB PURPOSE

LightHouse for the Blind and Visually Impaired, headquartered in downtown San Francisco, is looking for a full time Access Technology Specialist to fill a valued role in our growing Access Technology Team.

Do you enjoy behind-the-scenes work that helps visionary executives at a remarkable organization invent its future? Are you attracted to work which helps thousands of people with disabilities in the bay area and beyond? The LightHouse for the Blind in San Francisco is looking for an Access technology Specialist to support Access technology program.

The LightHouse for the Blind is a storied organization now employing 130 staff with an annual budget of approximately $17 million. Our new headquarters in downtown San Francisco is transit-friendly and is attracting worldwide notice for its progressive and innovative programming which helps blind people every day. We are looking for an Access Technology Specialist is responsible for providing technology assessments and training to blind and visually impaired students both one on one and in group workshops. Specialists work with each student to define learning goals, present material in a clear and comprehensive manner, and document instruction in the Lighthouse database. Specialists stay current on the latest access technology, and the accessibility of mainstream apps, to provide high quality assessments to students. Specialists work on Lighthouse consulting projects in the areas of accessible design and user research.

This position may be for you if:

  • You keep pace with the latest in mainstream and access technology.
  • You are interested in the interactions between people and the technologies they use.
  • You enjoy spending significant parts of your workday interacting with students
  • You enjoy explaining technical concepts to others.

Role Overview:

This role will conduct comprehensive assistive technology assessments. In addition, they will work with students to define schedules, goals, and objectives for technology training.

This position will deliver one on one technology training to blind and visually impaired students on a variety of technologies, at Lighthouse, at work sites, and in students’ homes. This individual will also design and deliver group workshops on current technology topics, design and deliver corporate trainings related to accessibility. The Access Technology Specialist will also provide accessibility feedback on products and websites as part of Lighthouse access technology consulting projects.

Keep accurate and timely records of student progress in the Lighthouse database.

Other Job Duties:

  • Other duties as assigned.

QUALIFICATIONS

Education:        

Bachelor’s degree in education, Rehabilitation Teaching, Computer Science, or comparable degree/experience.

Experience:

  • 3-5 years of In-depth knowledge of the following operating systems:
    • Windows
    • Mac OS
    • iOS
    • Android

Preferred Qualifications:

  • Knowledge of web accessibility standards.
  • Proficiency in the UEB Braille code.
  • Fluency in a second language in addition to English.

JOB ACCOUNTABILITIES

  • Elevated level of emotional intelligence to relate to students at all levels of adjustment to blindness.
  • Demonstrated ability to convey technical knowledge in a clear and approachable manner.
  • Ability to learn innovative technologies from documentation and tutorials.
  • Advanced user of screen reading and magnification software for desktop and mobile operating systems.
  • In depth knowledge of non-visual techniques for information access including:
    • Efficiently navigating websites
    • Using apps and software to access printed material
    • Using GPS apps for navigation
    • Demonstrated ability to create lesson plans
    • Demonstrated ability to conduct comprehensive technology assessments

WORKING CONDITIONS

LightHouse for the Blind and Visually Impaired is an equal opportunity employer to all. We strive to maintain a scent-free environment and a drug-free workplace. We also operate under a mutual “employment at will” policy.

Equal Opportunity:

LightHouse is an equal opportunity employer. LightHouse policy and the law prohibit discrimination and harassment based on an individual’s race, ancestry, religion or religious creed (including religious dress and grooming practices), color, age (40 and over), sex, gender, sexual orientation, gender identity or expression, genetic information, national origin (including language use restrictions), marital status, medical condition (including cancer and genetic characteristics), physical or mental disability (including HIV and AIDS), military or veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, denial of Family and Medical Care leave, height and weight, or any other classification protected by federal, state, or local laws, regulations, or ordinances.  Our policy and the law prohibit co-workers, third parties, supervisors, and managers from engaging in such conduct.

LightHouse personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice at any time by the employee or the Agency.

We strive to maintain a scent-free environment and a drug-free workplace. Employees are expected to behave in accordance with these objectives.

All employees at LightHouse are hired for an indefinite and unspecified duration and consequently, no employee is guaranteed employment for a specified length of time. Employment is at the mutual consent of the employee and LightHouse. Accordingly, either the employee or LightHouse can terminate the employment relationship at any time, with or without cause (“employment at will”).

Who We Are:

LightHouse has an audacious mission – to transform the lives of the 40,000 blind people in the greater Bay Area and beyond. We do this through tech design, disability advocacy, consultation, classes, and community formation in San Francisco, our four satellite offices and Enchanted Hills Camp in Napa. We are a fun, fascinating, widely diverse, warm, and friendly community. We work in downtown San Francisco in a 40,000 square foot state-of-the-art workspace renowned for its universal design, steps from Civic Center BART. LightHouse is working for nothing less than to change the future for blind people and the wider community.

Within a five-minute walk are the world headquarters for Twitter, Uber, Dolby, Zendesk and many other tech giants. Within three blocks are all the principal building for Northern California’s federal, state, and local government. Also in our neighborhood are many theaters, San Francisco Symphony and Opera, the Asian Art Museum, and dozens of other key cultural anchors of the entire Bay Area.

The successful candidate will join a unique organization in which blind and sighted professionals work together at every level. Our governing Board of Directors, management and staff are all composed of roughly equal numbers of blind and sighted people, a parity unprecedented in our field.

Founded in 1902, LightHouse for the Blind and Visually Impaired provides skills, resources, and community for the advancement of all individuals who are blind or have low vision. Our innovative programs have been featured in 60 Minutes, the New York Times, and the Wall Street Journal and beyond. The blind community comes to LightHouse to learn how to travel independently with a white cane, to rejoin the workforce, use accessible technology, and meet a community of mentors and peers.         

From unique tactile maps to an unparalleled camp for blind campers, to a world prize for blind ambition, LightHouse offers programs unavailable elsewhere.

Learn About Us:    

LightHouse for the Blind and Visually Impaired

1155 Market Street, 10th Floor

San Francisco, CA 94103

www.lighthouse-sf.org

Employee Benefits:

The LightHouse offers a rich package of benefits, including medical, vision and dental insurance. Employees are eligible for an employer-matched 401(k) plan, Employee Assistance Program, among many other benefits.

Compensation: 

Depending On Experience; industry competitive with range of $65,000-$75,000

HOW TO APPLY

Please submit a cover letter, and résumé in word processing document in Microsoft Word attachments (no PDFs please) and employment application, to hr@lighthouse-sf.org, including the job title in the subject line.  The full job description is available here: http://lighthouse-sf.org/about/careers/.