Designer, Accessible Media Specialist

POSITION:          Designer, Accessible Media Specialist

REPORTS TO:     Director of Media and Accessible Design Lab (MAD Lab)

STATUS:          Full-time; Exempt


WORK ARRANGEMENT:     Hybrid (3 days in-person at 1155 Market, and/or Berkeley.) 

SALARY RANGE:     $64,000-$70,000



The “Designer/Accessible Media Specialist” is a key, full-time staff position at LightHouse for the Blind and Visually Impaired (LightHouse) in San Francisco. The “Designer/Accessible Media Specialist” reports to the “Director of Media and Accessible Design Lab (MAD Lab)” and has responsibility for conceptualizing and delivering solutions for clients, contributing tactile designs and braille translations that enhance the experience of blind and low vision people, and extend the LightHouse’s reputation and influence regionally, nationally, and internationally. 


Education or equivalent:

B.A. or M.A. in architecture, graphic design, design, cartography or relevant field, or an equivalent combination of training and experience (such as accessible media) that could provide the desired knowledge and abilities to perform the duties of the position.


Experience in work that parallels the needs of the department, as detailed below:

  • Advanced knowledge of Adobe Illustrator. Other design and layout software including InDesign, Acrobat Pro, Photoshop, AutoCAD, etc. a plus.
  • Ability to address design problems from varying approaches, incorporating elements of 2D and 3D design
  • Experience/interest in 3D modeling and printing, and knowledge of various fabrication methods and materials preferred
  • Experience with Design Research and keeping abreast of developments in the accessible media field
  • Aptitude for learning computer programs
  • Proficient in MS Office suite of software (Word, Excel, Outlook, PowerPoint, OneDrive, SharePoint, etc.)
  • Experience using Braille translation software preferred
  • Braille literacy preferred (UEB, Grades 1 and 2)
  • English/Spanish bilingual language skills preferred
  • Strong verbal, written, and visual communication skills
  • Ability to create and deliver presentations and training sessions for conferences and workshops
  • Working knowledge of BANA Guidelines and Standards for Tactile Graphics
  • Experience working in the blindness field or disability community preferred
  • Experience or interest in programming languages (coding) preferred


  • Strong organizational skills and attention to detail required.
  • Ability to communicate accurately, clearly, and concisely.
  • Strong verbal, written, and visual communication skills.
  • Ability to work independently and collaboratively.
  • Maintaining departmental HIPAA-level security always is essential.
  • Superior interpersonal skills needed to relate to staff, board members, volunteers, blind and visually impaired clients, and persons in the community with varied backgrounds and viewpoints.


Must be able to: Carry or transport 40 lbs.; manipulate and read digital calipers; it at a desk and perform computer-intensive work for extended periods of time; operate standard office equipment; travel independently.


Working independently and utilizing MAD Lab resources, fulfilling requests for alternative format projects and consulting activities. Responsible for overseeing processes and project development, which may include design, assigning tasks to fellow employees, collaborating internally and externally, communicating effectively, and ensuring quality standards are met. Responsibilities include producing Braille and other Alternative Formats and supporting day-to-day operations.

  • Manage the design and production of tactile graphics from conceptualization to completion.
  • Print and emboss.
  • Direct-digital UV flatbed and 3D printing.
  • Work with colleagues to ensure all content produced by the MAD Lab is appropriately delegated and implemented according to codes, standards, and department procedures.
  • Utilize MAD Lab tools (Basecamp, Salesforce, etc.) to manage projects.
  • Support Department Coordinator to estimate projects.
    Actively participate in design strategy and design review meetings.
  • Track and report hours and resources used on each project in a timely manner to support department billing.
  • Signage Review: Undertake the process of ADA/CBC signage inspection and approval. This involves taking measurements of PDF shop drawings (measured using Adobe Illustrator) and representative signs and samples (measured using calipers and the “ADA Signage Check Template for Braille and Raised Text”) and recording measurements in an ADA/CBC Checklist spreadsheet.
  • Keep informed of industry trends and developments in accessible media and technology; Share summarized learning with MAD Lab and support the process of incorporating learning into MAD Lab standard procedures.
  • Collaborate with O&M Instructors and other intra-agency partners in related fields.
  • Create presentations for conferences, workshops, and training sessions.
  • Develop new and unique ways to improve operations and create new opportunities.
  • Solve problems as they arise. Identify causes and process any relevant information to generate solutions or make recommendations to keep the problem from occurring in the future.
  • Maintain agency’s HIPAA compliance standards when handling, discussing, or producing accessible Personal Health Information (PHI) for clients. Maintain HIPAA certification.
  • Support Lead Designer to develop System Operating Procedures (SOP) for tactile design.
  • In concert with Alternative Media and Production Specialist and Department Coordinator, ensure the Accessible Graphics workspace and storage areas are well maintained.
  • Other duties as assigned.


LightHouse for the Blind and Visually Impaired is an equal opportunity employer to all. We strive to maintain a scent-free environment and a drug-free workplace. We also operate under a mutual “employment at will” policy.

Equal Opportunity:

LightHouse is an equal opportunity employer. LightHouse policy and the law prohibit discrimination and harassment based on an individual’s race, ancestry, religion or religious creed (including religious dress and grooming practices), color, age (40 and over), sex, gender, sexual orientation, gender identity or expression, genetic information, national origin (including language use restrictions), marital status, medical condition (including cancer and genetic characteristics), physical or mental disability (including HIV and AIDS), military or veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, denial of Family and Medical Care leave, height and weight, or any other classification protected by federal, state, or local laws, regulations, or ordinances.  Our policy and the law prohibit co-workers, third parties, supervisors, and managers from engaging in such conduct.

LightHouse personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice at any time by the employee or the Agency.

We strive to maintain a scent-free environment and a drug-free workplace. Employees are expected to behave in accordance with these objectives.

All employees at LightHouse are hired for an indefinite and unspecified duration and consequently, no employee is guaranteed employment for a specified length of time. Employment is at the mutual consent of the employee and LightHouse. Accordingly, either the employee or LightHouse can terminate the employment relationship at any time, with or without cause (“employment at will”).


Interns and Volunteers (as assigned).


The Lighthouse expects all employees to:

  • Read, understand, and adhere to all Agency policies and procedures.
  • Conduct ourselves in a professional manner on and off the job, knowing that we are representatives of LightHouse.
  • Perform all job responsibilities.
  • Maintain a positive and respectful attitude toward everyone.
  • Communicate regularly and appropriately with our supervisors and colleagues within our own departments.
  • Demonstrate efficient time management and the ability to prioritize our assignments.
  • Consistently report to work on time and be ready to begin performing our assigned duties and responsibilities.
  • Work productively.
  • Continue to learn and communicate a blindness-positive philosophy based on current best practices in the field.


Typical hours are Monday through Friday, 9am to 5pm with a 30-minute lunch break

Full-time employees are expected to work 37.5 hours per week.


Please submit your application, cover letter, and resume as MS Word attachments (no .pdf please) only, to; include the job title in the subject line. We will not consider videos or hyperlinks to online profiles at this time. Due to time constraints, we may not be able to respond to everyone who expresses interest. Thank you.