Access Technology Specialist

POSITION:                                        Access Technology Specialist

REPORTS TO:                                   Director, Access Technology

LightHouse for the Blind and Visually Impaired, headquartered in downtown San Francisco, is looking for a full time Access Technology Specialist to fill a valued role in our growing organization.

The LightHouse for the Blind is a storied organization now employing 130 staff with an annual budget of approximately $17 million. Our new headquarters in downtown San Francisco is transit-friendly and is attracting worldwide notice for its progressive and innovative programming which helps blind people every day. We’re looking for an Access Technology Specialist who is responsible for providing technology assessments and training to blind and visually impaired students both one-on-one and in group workshops. Specialists work with each student to define learning goals, present material in a clear and comprehensive manner, and document instruction in the LightHouse database. Specialists stay current on the latest access technology, and the accessibility of mainstream apps, in order to provide high-quality assessments to students. Specialists work on Lighthouse consulting projects in the areas of accessible design and user research.

This position may be for you if:

  • You keep pace with the latest in mainstream and access technology.
  • You’re interested in the interactions between people and the technologies they use.
  • You enjoy spending significant parts of your workday interacting with students.
  • You enjoy explaining technical concepts to others.

Role Overview:

This role will conduct comprehensive assistive technology assessments. In addition Specialists will work with students to define schedules, goals and objectives for technology training.

This position will deliver one-on-one technology training to blind and visually impaired students on a variety of technologies, at LightHouse, at work sites, and in students’ homes. This individual will also design and deliver group workshops on current technology topics, design and deliver corporate trainings related to accessibility. The Access Technology Specialist will also provide accessibility feedback on products and websites as part of LightHouse access technology consulting projects. The Specialist will keep accurate and timely records of student progress in the LightHouse database.

Other Job Duties:

  • Other duties as assigned.

Minimum Qualifications:

  • In depth knowledge of the following operating systems:
    • Windows
    • Mac OS
    • iOS
    • Android
  • Advanced user of screen reading and magnification software for desktop and mobile operating systems.
  • In depth knowledge of non-visual techniques for information access including:
    • Efficiently navigating websites
    • Using apps and software to access printed material
    • Using GPS apps for navigation
    • Demonstrated ability to create lesson plans
    • Demonstrated ability to conduct comprehensive technology assessments
  • High level of emotional intelligence to relate to students at all levels of adjustment to blindness.
  • Demonstrated ability to convey technical knowledge in a clear and approachable manner.
  • Ability to learn new technologies from documentation and tutorials.

Preferred Qualifications:

  • Knowledge of web accessibility standards.
  • Proficiency in the UEB Braille code.
  • Fluency in a second language in addition to English.

Education: Bachelor’s degree in education, Rehabilitation Teaching, Computer Science, or comparable degree/experience.

Who We Are:

LightHouse has an audacious mission – to transform the lives of the 40,000 blind people in the greater Bay Area and beyond. We do this through tech design, disability advocacy, consultation, classes and community formation in San Francisco, our four satellite offices and Enchanted Hills Camp in Napa. We are a fun, fascinating, widely diverse, warm and friendly community. We work in downtown San Francisco in a 40,000 square foot state-of-the-art workspace renowned for its universal design, steps from Civic Center BART. LightHouse is working for nothing less than to change the future for blind people and the wider community.

Within a five-minute walk are the world headquarters for Twitter, Uber, Dolby, Zendesk and many other tech giants. Within three blocks are all of the principal building for Northern California’s federal, state and local government. Also in our neighborhood are many theaters, San Francisco Symphony and Opera, the Asian Art Museum and dozens of other key cultural anchors of the entire Bay Area.

The successful candidate will join a unique organization in which blind and sighted professionals work together at every level. Our governing Board of Directors, management and staff are all composed of roughly equal numbers of blind and sighted people, a parity unprecedented in our field.

Founded in 1902, LightHouse for the Blind and Visually Impaired provides skills, resources and community for the advancement of all individuals who are blind or have low vision. Our innovative programs have been featured in 60 Minutes, the New York Times, and the Wall Street Journal and beyond. The blind community comes to LightHouse to learn how to travel independently with a white cane, to rejoin the workforce, use accessible technology, and meet a community of mentors and peers.

From unique tactile maps, to an unparalleled camp for blind campers, to a world prize for blind ambition, LightHouse offers programs unavailable elsewhere.

Learn About Us:

LightHouse for the Blind and Visually Impaired
1155 Market Street, 10th Floor
San Francisco, CA 94102
www.lighthouse-sf.org

Employee Benefits:

The LightHouse offers a rich package of benefits, including medical, vision and dental insurance. Employees are eligible for an employer-matched 401(k) plan and subsidized health club membership, among many other perks.

Compensation: 

Depending On Experience; industry competitive.

How to Apply:

Please submit a cover letter and résumé in word processing document attachments (no PDFs please) and employment application (downloads in a Word document) to hr@lighthouse-sf.org, including the job title in the subject line. including the job title in the subject line. To fill out the application, please enable editing in the document.