Help Keep Phone and Internet Services Affordable and Available For People With Disabilities

The Center for Accessible Technology (CforAT) is working on a project to keep affordable telecommunications services (landline, wireless and internet) available for people with disabilities in California – and they need your help.

Over the next few weeks the CforAT will be collecting stories about how people with disabilities use and pay for telecommunications services, including wireline phones (landline), wireless phones, internet-based phones and broadband internet service. They are gathering information about affordability, accessibility and other issues people may have with these services.

They will present the information they gather to the California Public Utilities Commission (CPUC), a state agency that regulates telecommunications. The CPUC is investigating whether customers have adequate choices for reliable and affordable service that meets their needs throughout the state. All personal identifying information will be kept confidential unless you agree otherwise.

To gather this data, CforAT is conducting a short internet survey or a short (15 minute) telephone interview. If you would like to take the survey, please click on this link: If you would prefer a phone interview, you may email Kate Woodford at to set up a date and time for your interview.