Have You Used Magic Jack Phone Services?

Disability Rights Advocates (DRA) is investigating experiences, both positive and negative, of users of Magic Jack, a provider of voice over Internet protocol (“VOIP”) phone services. In particular, DRA is interested in hearing about any problems that blind or low vision users who reside in California might have experienced regarding barriers when attempting to obtain customer service from Magic Jack.

If you are legally blind and use Magic Jack, especially if you have obtained or attempted to obtain customer assistance from Magic Jack, they would very much appreciate speaking with you. To share your experiences, please contact Michael Nunez by phone at 510-665-8644 or by e-mail at mnunez@dralegal.org.