Employment Opportunity: Systems Engineer III


DATE POSTED:            5/22/2012



Under general supervision, this position has the responsibility to design, implement and manage systems within Delta’s Windows environment that host applications and services used by our clients and staff. This includes providing production and test support in a client server environment with interfaces to UNIX, Mainframe and Sun Systems.


Duties include:

  • Conducting technical analysis and trouble shooting of Windows servers as it pertains to the distributed environment
  • Establishing and meeting goals and objectives that support client requirements through technical solution
  • Participating in, recommending, and collaborating with clients as well as technical resources to designing, implementing, and managing Delta’s infrastructure solutions pertaining to Windows servers and networks
  • Citrix experience in a large enterprise; experience configuring and supporting NetScaler for use with CAG; application virtualization using multiple Citrix solutions; proven ability to deploy and package complex applications using standardized methods; printing experience as it relates to Citrix; general VMware experience with emphasis on virtualization of Citrix application servers
  • Designing, implementing and managing systems based on Windows Server System products running on Intel platforms
  • Performing day-to-day system management and application support including server administration, performance monitoring, backup and recovery, and client problem resolution
  • Performing periodic and emergency system maintenance, minimizing client impact to the greatest extent possible
  • Researching, analyzing and making recommendations for hardware, software, network and system standards and configurations
  • Coordinating work efforts with users, operations, helpdesk, vendors and other technical team members
  • Contributing to technology and information systems planning and budget process
  • Preparing system documentation, operational guides and project plans
  • Preparing status reports for management monthly and as otherwise required



  • Basic Windows Systems Engineering
  • Familiarity with Windows 2000-2008
  • Citrix Presentation Server 5+/XenApp
  • Four year-college degree and/or equivalent post-high school education and work experience. A degree in Computer Science and/or MIS preferred
  • Candidate should have demonstrated experience with client support in multi-server environment, including experience supporting multi-tier applications, as part of client server architecture is required
  • Three years hands-on experience with Windows Server System products involving a variety of software and hardware implementations. Ability to demonstrate requirements analysis, design, implementation, and maintenance responsibilities for these systems as well as production support of multiple servers. Experience within an environment of structured life cycle management including change management system and extensive testing prior to implementation
  • Must be capable of working in all phases of Windows systems deployment in supporting production and test environments, including the ability to trouble shoot, resolve, and recommend technology solutions related to Windows Server and networks
  • 5+ years of project experience working as a member of a technical team and/or leading the roll out of production and test systems. This would include assisting in the development and implementation of Policies & Procedures for the production environment as well as overall systems documentation
  • Excellent customer services skills required. Excellent business and technical communication skills, both verbal and written. Must read and write English fluently
  • Excellent trouble shooting and analytical skills required. Ability to foster an environment that promotes long-term problem avoidance. This is the ability to trouble shoot as well as determine problem sources and implement solutions/policies and procedures that reduce the possibility of problems reoccurring
  • Demonstrated leadership in quality and work practices. Assisting and mentoring technical team members
  • Ability to quickly learn technical and/or conceptual information, identify key issues and details, and present understandable alternatives to both technical and non-technical individuals
  • Ability to manage time and priorities to respond to deadlines. Ability to work on multiple tasks that are not necessarily well defined, under pressure of full workload, tight deadlines and shifting priorities
  • 7/24 rotation for on-call support


Highly Desirable Experience and Skills

Citrix 5.0 or greater, XenDesktop 3.5 or greater, and XenServer 5 or greater, SCCM software, TSM backup and recovery software , SAN technology

Windows, Citrix and VMware security practices and technologies, HP Proliant and Blade rack mounted servers , IIS/Web Interfaces

SQL 2000-2008, VMWare ESX, Windows Clustering, HP Openview, Knowledge of SharePoint services

SALARY: To be determined

BENEFITS: Excellent benefits package



OR APPLY ON-LINE TO: www.deltadentalins.com


In connection with your application for employment with Delta Dental of California and its’ related companies, please note that any offer of employment made to any applicant will be contingent upon the satisfactory results of a background check.  Such background check may include, but is not limited to, an investigation of credit worthiness, a check of references, employment and education verification, a check of criminal records and/or any other investigations as permitted by law.