Disability Rights Advocates is investigating complaints regarding barriers that blind or visually impaired persons have experienced attempting to tag on or tag off at Caltrain stations using Clipper Cards.
If you have been unable to successfully tag on or tag off using a Clipper Card at a Caltrain station, have been unable to locate Clipper Card tagging machines due to the absence of tactile directional floor tiles, or have had to seek the assistance of a sighted person due to the inaccessibility of Clipper Card tagging machines, Disability Rights Advocates would like to talk to you. To share your stories, please contact Scott Murray by phone at 510-665-8644 or by e-mail at smurray@dralegal.org.
