If you are ready for a career with endless possibilities, where you’re valued, challenged, and rewarded – explore our career opportunities and learn how Westamerica can help you reach your potential.
Universal Customer Service Representative II
Responds to customer telephone inquiries by direct action or referral questions and requests. Complies with requests, sells bank services, resolves problems, and explains Bank policy regarding rates and service charges. Previous customer service skills and banking preferred. This position is eligible for incentive. Schedule: TBD.
Customer Service Supervisor
Directs the delivery of superior customer service to Redwood Merchant Services clients. Supervises a call center staff of 4 to 5 service representatives. Ensures a timely response and resolution to customer inquiries, complaints, and concerns. Directly handles difficult or elevated customer calls. Oversees and performs ordering of equipment. Downloads software to equipment. Trains merchant customers on use of hardware and software. Hires, trains, guides and assesses the performance of staff members.
Westamerica Bancorporation requires that all candidates indicate on their application the position they are interested in to be considered.
Attn: Recruiting Division, #A-1S
P.O. Box 1200
Suisun, CA 94585-1200
An offer of employment will not be extended to any candidate, whether they are internal or external, until four (4) days after an open position first appears in a Job Posting Notice.
An employee may not apply for more than two positions at a time and may not apply for other positions until a disposition is reached on at least one of the current applications.
Westamerica Bancorporation is an equal opportunity employer and does not discriminate based on race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age, veteran status, genetic information or any other protected class under relevant federal, state or local law or ordinance or regulation in employment, promotion or compensation.