POSITION: Adaptations Manager
JOB PURPOSE:
The Adaptations Manager manages all activities of Adaptations, the Lighthouse Store in San Francisco, including walk-in, phone, electronic and mail order sales, inventory management, new product identification, vendor relations, sales reporting, marketing strategies development, and supervision of staff and volunteer assistants.
AGENCY EXPECTATIONS OF EMPLOYEE:
· Adheres to Agency policies and procedures
· Acts as a role model within and outside the Agency
· Performs duties as workload necessitates
· Maintains a positive and respectful attitude
· Communicates regularly with supervisor about Department issues
· Demonstrates flexible and efficient time management and ability to prioritize work load
· Consistently reports to work on time prepared to perform duties of position
· Meets Department productivity standards
QUALIFICATIONS:
Education: Bachelor’s degree in a social science field preferred. Business and/or math skills required
Experience: Two years retail experience preferred.
Other: Must be knowledgeable in adaptive technology for the visually impaired including: screen readers, screen magnification, video magnifiers, portable note taking devices, accessible cell phones, optical character recognition, etc…
Friendly, cooperative and trustworthy; at ease with the public. Strong organizational and interpersonal skills. Effective oral and written communication skills. Ability to read and speak English fluently. Computer literate and able to work with the MS suite (particularly Excel, Word, Outlook).
Experience working with individuals who are visually impaired in the areas of teaching and computer training (preferred, but not required).
RESPONSIBILITIES/DUTIES:
¨ Implement program that insures assistance is provided to walk-in and telephone
Customers, and that mail orders are handled efficiently and courteously.
¨ Process Purchase Orders.
¨ Use and balance cash register, and provide reports to Finance as required.
¨ Provide information regarding additional resources for products to customers
¨ Provide product ideas to Management.
¨ Conduct bi-annual inventory of merchandise.
¨ Order merchandise on a regular basis as needed and approved by supervisor
¨ Maintain daily bookkeeping for sales.
¨ Supervise and train volunteers and staff assistants.
¨ Correspond with manufacturers concerning defective products for proper credit.
¨ Plan and conduct product demonstrations and special events as needed/requested
¨ Coordinate and implement outreach visits to resource fairs, support groups, as needed/requested
¨ Research and test new products.
¨ Research best/lowest prices for products.
¨ Other duties as assigned.
WORKING CONDITIONS:
The Lighthouse is an equal opportunity employer, and in compliance with provisions of the 1990 Americans with Disabilities Act.
Submit resume and cover letter to hr@lighthouse-sf.org
