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Alternate Media Specialist

JOB DESCRIPTION

POSITION: Alternate Media Specialist

REPORTS TO: Director of the Media and Accessible Design Lab

STATUS: Non-Exempt

Primarily responsible for producing Braille, tactile graphics and maps, 3D printed objects, and other Alternate Formats, and supporting day-to-day operation of the Media and Accessible Design Lab (MAD Lab) department on an as-needed basis.

By providing individuals who are unable to read conventional print with access to the printed word, the MAD Lab supports the rights of individuals to accessible information. While Braille and audio production remain cornerstones of the operation, our goal extends to any visually conveyed information, including tactile and 3D printing. Innovative multi-modal approaches that encompass sense of touch, hearing and new technologies enable people who are blind or low vision and of varying abilities to enjoy full, independent lives. We design with these principles in mind. Talent and technology allow us to deliver quality product at competitive prices on deadline.

The essential components of the MAD Lab are:

Alternate Formats – Braille translation; Audio recording; Large Print.

Tactile maps and graphics.

3D printing of accessible STEM materials and other items to increase accessibility.

Accessibility Consultation – Typically businesses, government agencies, museums, exhibitors and designers with a focus on making their information and interpretive exhibits accessible.

Signage checking for ADA/CBC compliance.

QUALIFICATIONS:

Education or equivalent: A bachelor’s degree in a related field, or an equivalent combination of training and experience that could likely provide the desired knowledge and abilities to perform the duties of the position.

Experience in work that parallels the needs of the department, as detailed below:

Some knowledge of Adobe Illustrator and Acrobat Pro would be useful
Proficient in MS Office suite of software (Word, Excel, Outlook, PowerPoint, etc.)
Experience using Braille translation software preferred
Braille literacy preferred (Unified English Braille)
Fluent in Spanish a plus
Experience recording/editing digital audio and/or video preferred
Working knowledge of 2010 ADA Standards and 2013 CBC Title 24 preferred
Familiarity with and understanding of the Americans with Disabilities Act (ADA) preferred
Knowledge of current trends and developments in access technology preferred
Experience/interest in 3D printing preferred

Other: This position requires strong organizational and communication skills; flexibility and ability to work collaboratively; capacity to handle multiple projects simultaneously. Strong interpersonal skills to relate to staff, board members, volunteers, blind and visually-impaired clients, and persons in the community with varied backgrounds and viewpoints.

PHYSICAL DEMANDS:

Able to sit at a desk and perform computer-intensive work for long periods of time; operate standard office equipment; move 20lbs independently.

ACCOUNTABILITIES:

ADA/CBC signage compliance review (entails working with calipers, spreadsheets, attention to detail)
Produce information in Braille and other alternative formats.
Design and/or print 3D objects
Work independently to fulfill requests from individuals, non-profits, government organizations and businesses for alternative format projects.
Maintain Agency’s HIPAA compliance standards when handling, discussing or producing accessible Personal Health Information for clients.
Working knowledge of 2010 ADA standards, and 2013/2016 CBC title 24.
Other duties as assigned

WORKING CONDITIONS:
Equal opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation. We have an “employment at will” policy.

TO APPLY:
Please submit your cover letter and / or résumé as Word attachments (no .PDF please), only to hr@lighthouse-sf.org; include the job title in the subject line. We will not consider videos or hyperlinks to online profiles at this time. Due to time constraints we may not be able to respond to everyone who expresses interest; thank you.

Featured, LightHouse News

In a Batch of Blind Hires, Companies Prove Dedication to Inclusivity

08/30/2017 LightHouse Staff

Lockheed Martin, App Dynamic, Grove Collective, the San Francisco Public Library and the State of the California—what do these things all have in common?

Each of these companies and institutions hired one of our Employment Immersion Graduates within the last two weeks, representing a step towards improving employment rates in the blind and visually impaired community.

These five hires are a testament to our students’ tenacity and hard work, as well as to companies’ increasing dedication to inclusivity. The batch of prestigious hires also speaks volumes to the commitment of our Employment Immersion Program staff, who work one-on-one with students even after they complete the four-week program and liaise with employers to match them with students, and vice versa.

“We don’t care if you’re young, old, totally blind, low vision, have a college degree or no college degree,” says Employment Program Manager Kate Williams. “It doesn’t matter as long as you have a real desire to go to work. We furnish our Employment Immersion students with the tools to make sure that happens, by building their confidence and giving them the techniques to conduct a successful job search.”

In the blindness community, we know that one size does not fit all, and this is reflected in the curriculum of this four-week workshop. With a combination of short lectures, interactive activities, expert speakers and candid, honest discussions, each blind or low vision student has an opportunity to explore their interests, aptitudes, and think outside the box about which part of the job market holds the highest promise for their talents and ambitions.

Step-by-step training includes:

Using personality indicators like Meyers Briggs and Gallup StrengthFinder to identify core strengths as a springboard to build a career
Resume and cover letter building
Job search techniques, networking and the hidden job market
The application process
Blindness disclosure and requesting accommodations
Interview preparation including self presentation and body language
Free professional and online portrait photographs courtesy of LightHouse for the Blind
How to approach an interview and role playing
Job retention

Williams, who is a Purpose Prize Winner and nationally recognized job coach by the Wall Street Journal, is the driving force behind these achievements. She knows what it takes to get blind jobseekers into positions that suit them and keep them there — and the payoff doesn’t end on payday.

“We spend a great deal of time on encouraging our attendees to connect,” says Williams. “My motto is ‘People hire people.’ We help students make connections during the job search and interview process that are genuine and show their own authenticity. We’re fostering relationship building — which is a lifelong skill.”

Keep chipping away at those employment statistics and sign up for a Employment Job Preparation Workshop this fall. The workshop is open to people who are blind or have low vision, from any background, seeking any job. To sign up, contact Employment Immersion Trainer Angela Denise Davis at adavis@lighthouse-sf.org or 415-694-7353.

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Information Technology Technician

POSITION: Information Technology Technician

REPORTS TO: Director of Information Technology

STATUS: Non-exempt

JOB PURPOSE:

The LightHouse for the Blind and Visually Impaired is looking for a service-oriented Information Technology (IT) Technician to join the LightHouse team, in the heart of downtown San Francisco. With over 90 employees and an annual budget of $12.5M, the LightHouse has the resources and imagination to help change the lives of the blind and low-vision population of the greater bay area and beyond. One of San Francisco’s oldest and best-known philanthropies, we’re operating from a new, state-of-the-art headquarters on Market Street. Here we coordinate students, volunteers, teachers, families, tech and a caring staff, to design, support and build new ways in which to help people with visual impairments.

Applicants should have a history of positive and supportive human interactions, including demonstrated sensitivity to people with disabilities. Ultimately this is a service position, so the ability to interact with a variety of internal customers in a positive way is vital.

QUALIFICATIONS:

Education or equivalent: A degree in Information Technology, Computer Science or Computer Engineering preferred, although relevant work experience may also be considered. A Microsoft certification such as an MCSA or MSCE would be very helpful.

Experience: At least three years of experience providing desktop support, ideally in an organization of at least 30 people. Working administrative knowledge of Windows 7 and Windows 10 desktop operating systems, including settings and configuration — as well as some Apple iOS knowledge — is needed. Knowledge of workstation-class computers and laptops, including internal components and configuration.

Must have understanding of network communications using TCP/IP, DHCP, DNS, and WINS.

The preferred skillset includes hands-on experience with access technology, including (but not limited to) screen magnification and screen readers.

Knowledge of networked printing and the ability to configure a variety of printing types either independently or under supervision. Basic experience with VoIP phone systems desired – Shoretel experience preferred, but willing to train. Ability to provide user support for audio and visual systems used within the agency for videoconferencing and media presentations desired. Also a history of setting up equipment outdoors for events, is appreciated.

Other: Strong interpersonal skills dealing directly with users in potentially conflicting situations is critical, as well as the overall ability to interface with all levels of staff and guests. Produce documentation as required. A protective approach to confidential information is essential. Work experience within a nonprofit environment is helpful. Travel between HQ and our satellite offices will be required, including some overnight stays.

PHYSICAL REQUIREMENTS:

The ability to lift and transport up to 50 pounds regularly, with occasional lifting up to approximately 75 pounds, may be required.
Physical mobility and endurance to perform tasks while standing or walking for long periods of time (60 minutes or more).
Ability to safely and properly use power tools and equipment.
Solid physical endurance sufficient for occasional prolonged standing, bending, stooping, and stretching.
Manual dexterity sufficient enough to manipulate equipment.
Ability and willingness to work with exposure to sun, heat, rain or inclement weather and other environmental conditions.

JOB ACCOUNTABILITIES:

Serve in a first-response role to evaluate and resolve desktop hardware and software issues in a Microsoft environment.
Provide phone support for an integrated VoIP system.
Support, install and troubleshoot access technology including screen readers (JAWS, Window-Eyes) magnifiers (ZoomText, Magic) and other tech used by the visually impaired.
Use an online helpdesk system to track activities and resolutions, in accordance with our standards, SLA and service terms.
Install and troubleshoot software, printers, and basic network functions.
Build and deploy workstations and laptops to requested specifications.
Set up and move workstations and equipment as directed.
Working directly with end-users on technical issues and tasks, either in person, by remote access, email, or phone as assigned.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITY:

WORKING CONDITIONS:

LightHouse for the Blind and Visually Impaired is an equal opportunity employer to all. We strive to maintain a scent-free environment and a drug-free workplace. We also operate under a mutual “employment at will” policy.

TO APPLY:

Please submit a cover letter and résumé as Word attachments (no .PDFs please), to hr@lighthouse-sf.org, including the job title in the subject line. We will not consider videos or hyperlinks to online profiles. Due to time constraints we will only respond to complete submissions in which there is serious interest; thanks for your understanding.

LightHouse News

March’s Employment Immersion Workshop Emphasizes Building Confidence for Job Readiness

03/02/2017 LightHouse Staff

“We don’t care if you’re young, old, totally blind, low vision, have a college degree or no college degree,” says Employment Program Manager Kate Williams. “It doesn’t matter as long as you have a real desire to go to work. We furnish our Employment Immersion students with the tools to make sure that happens, by building their confidence and giving them the techniques to conduct a successful job search.”

Everyone in the blindness community knows the statistics: At least 60 — possibly even as many as 70 percent — of legally blind people remain unemployed. That’s why back in 2011 we established a program to give blind job seekers the practical skills they need to get the jobs they want.

Since then, our Employment Immersion program alumni have reached more than $2.8m in annual salaries and achieved an exemplary 43% placement average for alumni, which far exceeds the national average in job placement of people who are blind or visually impaired (the statewide average is 14%). Our programming is constantly evolving to meet changes in technology and the job market.

On March 13, we’ll kick off our all new Employment Immersion Job Preparation Workshop at the LightHouse headquarters, which runs until April 7 and meets every Tuesday, Wednesday and Thursday from 9:00 a.m. to 3:00 p.m. The workshop’s robust and proven curriculum emphasizes confidence building to ensure job readiness — and features our tried and true lineup of classes that walk students through every step of the job application process.

Step-by-step training includes:

Using personality indicators like Meyers Briggs and Gallup StrengthFinder to identify core strengths as a springboard to build a career
Resume and cover letter building
Job search techniques, networking and the hidden job market
The application process
Blindness disclosure and requesting accommodations
Interview preparation including self presentation and body language
Free professional and online portrait photographs courtesy of LightHouse for the Blind
How to approach an interview and role playing
Job retention

With an increase in referrals as LightHouse steps in as the key provider of services in the East Bay, our Employment Immersion Program is growing and evolving to meet higher standards and increasing volume of blind jobseekers. We’re proud to bring on our new dedicated trainer Angela Denise Davis, who will add new levels of depth and expertise to our classes. This year alone we saw our alumni land jobs in major tech startups, media companies, athletic brands and more. The sky’s the limit, once the skills are there.

Keep chipping away at those employment statistics and sign up for the Employment Job Preparation Workshop this spring. The workshop is open to people who are blind or have low vision, from any background, seeking any job. To sign up, contact Employment Immersion Program Manager Kate Williams at kwilliams@lighthouse-sf.org or 415-694-7324, or Employment Immersion Trainer Angela Davis at adavis@lighthouse-sf.org.

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Assistant Plant Manager

JOB DESCRIPTION

POSITION: Assistant Plant Manager

REPORTS TO: Manager, LHI

WC CLASS: Warehouse

JOB PURPOSE:

LightHouse Industries is seeking an experienced and self-motivated individual to assist with activities in our San Leandro warehouse. This position assists the Plant Manager in daily operations, coordinates projects and performs a variety of duties as needed.

QUALIFICATIONS:

Education or equivalent: High school diploma; trade school helpful.

Experience: A background in manufacturing, maintenance, production or business administration helpful. Some packaging experience a plus. Must be computer-literate and able to use Microsoft Office Suite, especially Word, Outlook and Excel. Able to evaluate safety risks and protocols to ensure the welfare of all warehouse staff.

Other: Able to work with little supervision. Familiarity with assistive technology is very helpful. Punctuality and good attendance is essential.

PHYSICAL REQUIREMENTS:

Ability to move and transport up to 35 pounds regularly, with occasional lifting up to approximately 50 pounds, may be required.
Physical mobility and endurance to perform tasks while standing or walking for long periods of time (60 minutes or more).
Ability to safely and properly use machinery and other equipment.
Solid physical endurance sufficient for occasional prolonged standing, bending, stooping, and stretching.
Manual dexterity sufficient to manipulate equipment.
Ability and willingness to work in varying environmental conditions, as some labor may be performed out of doors.

JOB ACCOUNTABILITIES:

Answer phones, forwarding calls and messages as needed.
Keep detailed call log.
Follow up on shipping and receiving schedules, making certain they are met.
Input all necessary information into computer systems on a daily basis.
Rework inspection, sorting good packets from defective packets.
New projects point-person, performing analyses of costs and procedures.
Manager of the Day (MOD) when Plant Manager is out of the office.
Coordinate production, warehouse, maintenance and rework activities if needed, as MOD.
Meet daily / weekly production schedule quotas as MOD.
Assign needed labor and duties, as MOD.
Work in production or other warehouse areas when needed.
Maintain “Good Housekeeping” procedures.
Record Safety Meeting minutes; also run and document drills.
Function as the on-site safety liaison for the home office.
Report all accidents or safety concerns to the Plant Manager or HR Department immediately.
Display “Good Manufacturing Practices”.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

WORKING CONDITIONS:

TO APPLY:

Please submit a cover letter and résumé as Word attachments (no .PDFs please), to hr@lighthouse-sf.org, including the job title in the subject line. Please include a link to any relevant clips or portfolio pieces. Due to time constraints we will only respond to complete submissions in which there is serious interest; thanks for your understanding.

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Communications Intern (Summer)

POSITION: Communications Intern

REPORTS TO: Director of Communications

STATUS: Temporary (Summer)

Founded in 1902, San Francisco’s LightHouse for the Blind and Visually Impaired promotes the independence, equality and self-reliance of people who are blind or have low vision. We offer blindness skills training and relevant services such as access to employment, education, government, information, recreation, transportation and the environment. We also pursue the development of new technology, encourage innovation, and amplify the voices of blind individuals around the world.

JOB PURPOSE:

The LightHouse is seeking a Communications Intern to assist with production and maintenance of the LightHouse’s website, newsletters, social media, and overall agency outreach. This intern will work for the Communications team for 2-4 months, helping us to inform, engage and mobilize our local and global audiences as we expand our communications and media efforts. Our next internship begins in September 2017.

Applications for Summer 2018 are due May 8, 2018. Internship term is June-Sept 2018.

In addition to organizing our mailing lists and helping with written announcements, the internship may involve assisting with writing, social media, video, audio, or photo projects. Communications is a small, agile team where each individual is expected to think creatively, produce steadily, and be prepared to juggle deadlines.

QUALIFICATIONS:

Education or equivalent: College degree in-process or recent graduate.

Experience: Demonstrated ability to write and tell stories; Good organization skills; Track record of social media use; Aptitude with email marketing and web publishing platforms; A background in blindness or a strong desire to research and learn this community.

Pluses: Obsessed with social media and its evolution; Previous work using MailChimp and/or WordPress; interest in accessibility and the disability community.

An ideal candidate *might* also:

Have a background in journalism, research or reporting
Have experience with email marketing campaigns
Be familiar with public relations / publicity
Know how to record and edit audio and/or video
Have a mind for creative advertising

PHYSICAL REQUIREMENTS:

Able to sit at a desk and perform computer-intensive work for long periods of time; operate standard office equipment; move 20lbs independently.

ACCOUNTABILITIES:

The Communications Intern will be expected to work up to 30 hours per week for a semester/quarter or equivalent span of time (approx. 12 weeks) based on availability. The intern will work on any number of Communications tasks from writing, editing, updating calendars, sending newsletters, communicating with staff, and working towards improved systems for organizing and promoting the text, photos, video, and other assets that make up all LightHouse communications.

Interns will be given a good deal of freedom to pursue their interests within these areas and are expected to be motivated self-starters who have a passion for the mission of LightHouse, in addition to an interest in media.

WORKING CONDITIONS:

TO APPLY:

No applications will accepted after May 8, 2017. Qualified applicants will be contacted for an interview within two weeks of application. Unfortunately we can not respond to all applications.

Please submit a cover letter and résumé as Word attachments (no PDFs please), to hr@lighthouse-sf.org, including the job title in the subject line. Please include a link to any relevant clips or portfolio pieces. Due to time constraints we will only respond to complete submissions in which there is serious interest. Thanks for your understanding.

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Director of Access Technologies

POSITION: Director of Access Technologies

REPORTS TO: Senior Director, Programs

STATUS: Exempt

JOB PURPOSE:

The LightHouse for the Blind and Visually Impaired is seeking an experienced and self-motivated individual to oversee our newly formed access technology department. The AT director will manage all LightHouse programs and initiatives whose chief focus is access technology. The ideal candidate will also be the face and voice of LightHouse as we work with tech-focused companies, designers, government agencies and community partners to ensure accessibility and inclusive design are priorities for all. The LightHouse is positioning itself to be a prominent player at the intersection of blindness, big tech, and human-centered design.

QUALIFICATIONS:

Education or equivalent: B.A. degree in Computer Science, Rehabilitation Engineering or a related field preferred, or work experience in accessibility, access technology, or related fields may be substituted.

Experience: A minimum of five years in access technology, accessibility, or a related field is strongly preferred. The model candidate will have deep, firsthand knowledge of current trends in access technology and accessibility. This position will be well served by someone with exceptional people skills, a strong writing background, and an affinity for working with a large team. Supervisory experience desired.

Other:

Working knowledge of WCAG 2.0 desired.
Familiarity with 508 compliance standards preferred.
Knowledge of UEB Braille code a plus.
Understanding of Supervisory and team management methodology and methods of implementation preferred.

PHYSICAL REQUIREMENTS:

Able to carry or transport 20 lbs; sit at a desk and perform computer-intensive work for long periods of time; operate standard office equipment; travel independently.

JOB ACCOUNTABILITIES:

Develop and implement teaching program curricula for various individual and small-group AT classes.
- Craft AT assessment instruments to determine the needs of all students, including blind and visually impaired participants with secondary/tertiary disabilities.
- In collaboration with the Employment Immersion Department, customize tech assessments to meet the needs of students on a vocational track with state rehabilitation agencies.
- Supervise and collaborate with tech specialist team to create and implement structured curricula.
- Initiate new programming and novel projects based upon the changing needs of the blind and visually impaired community.
- Guide team to develop future blind tech distance education models.
- Supervise a team of Access Technology Specialists and others, to deliver the best and most appropriate tech training.
Liaise with all LightHouse departments to ensure students are receiving complete access technology support across all LightHouse programs.
Identify and procure access technology hardware, software and apps to ensure an effective and complete environment for assessment and training for LightHouse students.
Foster warm, professional, and productive relationships with tech vendors, community partners, and big-tech companies to position LightHouse as a leader on all matters related to access technology and accessibility for the blind and visually impaired.
Manage all user experience testing and user research projects. Guide companies to include the LightHouse in design and pre-design efforts in addition to end user testing.
Develop protocols, procedures and outreach to promote the LightHouse as the leading blindness-focused agency for user experience and accessibility testing.
Develop internal practices to ensure all LightHouse electronic and hardcopy collateral, content, and channels are accessible.
Cultivate and raise the influence of LightHouse Labs for all stakeholders.
- Solicit, identify and vet prospective presenters for monthly Lighthouse Labs meetings.
- Establish a web presence for LightHouse Labs, with special emphasis on a searchable database of all Labs presenters and their associated projects.
Collaborate with LightHouse staff, key individuals, and other blindness-oriented agencies to build an online, multimedia knowledge exchange portal.
In collaboration with the Development Department, research and recommend external funding and grant opportunities.
Maintain current, relevant knowledge regarding disability access as applied up to the latest court decisions impacting public information, technology and physical/facilities/web design regulations.
Possess and maintain familiarity with assistive technology federal expectations and parameters of installment, use and maintenance.
Manage financial resources, including creation and maintenance of a departmental budget.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITY:

This position oversees all other positions within the Access Technology Department.

WORKING CONDITIONS:

TO APPLY:

Please submit a cover letter and résumé as Word attachments (no PDFs please), to hr@lighthouse-sf.org, including the job title in the subject line. We will not consider videos or hyperlinks to online profiles. Due to time constraints, we will only respond to complete submissions in which there is serious interest. Thanks for your understanding.

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Dinner Cook

POSITION: Dinner Cook

REPORTS TO: Enchanted Hills Camp (EHC) Site Manager

STATUS: Non-exempt

JOB PURPOSE:

Enchanted Hills Camp & Retreat in Napa, CA, is looking for a professional and talented Dinner Cook, who will assist camp personnel in providing nutritious, tasty, and well-prepared meals to others. The variety of diners include campers, staff, guests and groups which vary in size and preferences.

QUALIFICATIONS:

Education or equivalent: High School degree or GED. Hold ServSafe certification or licensure for operating a kitchen in the camp’s jurisdiction.

Experience: Knowledge of and experience in food service: ordering, inventory, budgeting, food preparation, family-style serving, buffet serving, cleaning, and institutional kitchen equipment. Able to work within a budget; purchase and allocate supplies efficiently.

Experience: Knowledge of current health and safety laws and practices is essential. Knowledge of and experience in preparation of special dietary foods. Equipment used regularly includes: Mixers, ovens, dishwashers, fans, refrigeration systems, meat/cheese slicing machines, and general kitchen aids and tools. Supervisory experience very helpful.

Other:

Ability to effectively communicate both orally and in writing.
Ability to safely and properly use kitchen equipment.
Ability to identify and respond to environment, and hazards of a camp environment and its facilities; also to camper and staff behavior.
Ability to provide first aid and to assist campers and staff in the event of an emergency.

PHYSICAL REQUIREMENTS:

Ability to lift and transport up to 50 pounds regularly, with occasional lifting of greater weights, may be required.
Physical mobility and endurance to perform tasks while standing or walking for long periods of time (60 minutes or more).
Ability to safely and properly use kitchen equipment.
Solid physical endurance sufficient for occasional prolonged standing, bending, stooping, and stretching.
Manual dexterity sufficient to manipulate equipment.
Ability and willingness to work with daily exposure to sun, heat, rain or inclement weather and other environmental conditions.

JOB ACCOUNTABILITIES:

Under the direction of the EHC Site Manager:

Manage the dinner operations of the camp’s food and dining services, including coordinating activities between the kitchen and dining room;
Oversee the planning and preparation of nutritionally-balanced meals;
Ensure the service of meals through directing the work of other employees;
Ensure safe and efficient preparation and serving of meals;
Coordinate menu-planning for guests and user groups as directed.

Under the direction of the EHC Site Manager:

Maintain the inventory and order food, equipment, and supplies;
Arrange for the routine maintenance, sanitation, and upkeep of the camp kitchen, its equipment, and facilities;
Provide supervision and administrative support to kitchen and dining room employees;
Monitor employee performance and training; document as requested.

Customer Service:

Meet the public, and be supportive of, and sensitive to, the diversity of people, their cultures and special needs;
Greet groups, maintain positive relationships with group leaders and group participants;
Manage group issues that may arise, with a smile (complaints, menu changes, etc.);
Lead food service personnel in maintaining a professional and courteous atmosphere.

Internally:

Dinner Cook will have a designated relationship with the Maintenance Department to assist in the proper and efficient operation of all kitchen appliances.
On occasion, be on-call to respond to group needs as requested.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITY:

This position may oversee other kitchen and dining room personnel.

WORKING CONDITIONS:

TO APPLY:

Uncategorized

Employment Immersion Programs

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2021 Curriculum – CA DOR Virtual Employment Program

Providing Tools and Resources to Live a Secure and Fulfilled Life

“Employers don’t like problems, they like solutions. We allow people to develop their own solutions; we give them the options, and coach them into finding their own solutions.”

– Kate Williams, Director, Employment Services

After gaining skills in mobility, technology, and daily life, the final metric of success for a working-age individual who is blind or who has low vision may be ensuring a solid paycheck at the end of the month. Although monetary gain is important, we have learned that it is frequently not the most compelling reason individuals want to secure employment!

Rather, they cite the desire to acquire a sense of “belonging” and “contributing” as the motivating factors, closely followed by a desire to gain confidence, self-esteem and self-reliance. Unlike many employment programs, we pay close attention to these factors and integrate that awareness into each facet of our program. Our approach to supporting blind and visually impaired individuals on their path to securing employment is customized to each person we work with. As job seekers, we may share similar challenges on our journey; however, our stories and needs are vastly different. This premise is reflected in the design of our award-winning Employment Immersion Program.

Our Unique Approach to Employment Immersion

Our team is dedicated to providing a thorough assessment of the needs of each individual as they enter the program. Employment Specialists guide students through complex topics such as creating a dynamic resume, writing compelling cover letters, preparing for interviews, disclosing their disability and requesting accommodations. Students work individually to master these skills while they build a network of connections and develop transferable skills.

The Employment Immersion Team augments these one-on-one learning experiences with group activities including highly specialized workshops, expert guest speakers, meetings with employers and mock interviews with local companies. We work tirelessly with our students during their job search. We meet as a team on a weekly basis to review their status and work collaboratively to assist students in discovering job opportunities in today’s competitive job market.

This thoughtful and supportive model has resulted in a consistent placement rate exceeding forty percent. We welcome your inquiries! Our primary goal is to support job seekers realize their value in the workplace.

Learn more about our staff: read their biographies.

If you’re interested in learning more about our Employment Immersion programs, or would like to sign up, please contact Ed Wong at 415-694-7659 or at eiteam@lighthouse-sf.org.