| Company: | Catholic Healthcare WestCompany Profile | Current Opportunities (790) |
| Job Location(s): | San Francisco, CA |
| Employment Term: | Regular |
| Employment Type | Full Time |
| Start Date: | As soon as possible |
| Starting Salary Range: | Not Provided |
| Required Education: | High School or Equivalent |
| Required Experience: | Open |
| Related Categories: | Healthcare – Administration/Billing |
Position Description
| TITLE (REQ ID): | Medical Office Representative (117816) | |||
| DEPARTMENT: | Internal Medicine – San Francisco | |||
| EMPLOYMENT TYPE: | FULL TIME | |||
| SHIFT: | DAY | |||
| HOURS PER PAY PERIOD: | 80 | |||
| SHIFT HOURS: | 8HOUR | |||
| FACILITY: | CHWMF SEQUOIA AFFILIATES | |||
| LOCATION: | SAN FRANCISCO, CA | |||
FACILITY INFORMATION
CHW Medical Foundation (CHWMF), established in 1993, is affiliated with Catholic Healthcare West – the fifth largest hospital system in the nation -, with 40 hospitals and medical centers in California, Arizona and Nevada. Today, CHWMF works hand-in-hand with medical groups throughout northern California to provide comprehensive healthcare services to the many communities we serve.
As CHWMF continues to grow and , establish new premier medical groups, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service
POSITION REQUIREMENTS
The Medical Office Representative (MOR) position is often the first point of contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors. The MOR provides superior customer service, communications, and appropriate distribution of phone calls and messages. The Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.
Requirements:
High School diploma or equivalent. Six (6) month’s experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within CHW Medical Foundation.Familiarity with an electronic practice management system is preferred. Experience with multi-line phones/ACD phones preferred. Medical terminology preferred.
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